Services Support Officer

**Job Details**:
**Location**

Burwood East

**Salary**

Up to AU$41.00 per hour + + Superannuation

**Job Type**

Full Time

**Ref**

BBBH95835_1668480990

**Contact**

Daniel Clifford

**Posted**

about 5 hours ago

**The Client**:
Our client for this position is a telecommunications company based in the easter suburbs. They're currently looking for a Services Support Officer with strong Executive Administration experience. Initially offered as a 12 month contract the role has a strong likelihood of extension or conversion to a permanent basis.

**The Role**:
As a Services Support Officer, you will provide support to the local team and broader service team. The Service Support Officer will handle a wide range of services support related tasks and be vital for the smooth-running of our offices around Australia. In this role, you will be expected to be an energetic professional who does not mind wearing multiple hats, as you will confront with the administrative challenges of supporting an office of diverse people.

**Responsibilities**:

- Services support tasks, including:

- Executive admin support
- Project reporting and updates
- Team meeting & event coordination
- Financial reporting, tracking and updates
- Procurement, e.g. processing purchase orders and processing of invoices
- Compilation of weekly project reporting
- Maintain monthly training records for staff members and any other records as required
- Oracle Project Management (OPM) project and resource set up and reporting
- Assist with billing by preparing and sending invoices; maintain client databases; track accounts; oversee the invoice workflow, and assist in copying and distributing orders and other internal documents as requested
- Coordinate and organise domestic and international travel and accommodation arrangements when required
- Coordination of special requirements for new personnel including the allocation of office accommodation, computer systems, office and mobile telephones and the scheduling of induction training courses
- Provide an efficient administrative support service which may include the preparation of presentation materials, proposals, quotations, tender documents, agreements and general correspondence

**Required Skills & Specialisms**:

- Tertiary qualifications in secretarial and/or office administration (Highly advantageous)
- Extensive experience in a supporting role to a project delivery environment for a service provider or the corporate sector
- 1 - 3+ years' experience
- Demonstrable in-depth expertise with:

- Executive admin support
- Providing assistance to Project Managers
- Document management and control
- Preparation of project status reports
- Taking and preparing meeting minutes
- MS Office product suite
- Google Suite
- Excellent keyboard skills, English grammar, syntax, composition, and spelling
- Excellent documentation skills, i.e. the ability to prepare written information accurately, clearly, effectively, and succinctly for various target audiences, including business, enterprise, and technical
- Maintaining up-to-date project information, e.g. financials, procurement, etc
- It will also be beneficial (not mandatory) if you have:

- Understanding and appreciation of Project Management methodologies, e.g. PRINCE2 2009 and/or PMBok 4th Ed
- Knowledge and/or recent hands-on experience with collaboration & scheduling tools, e.g. Oracle Project Management (OPM), Primavera and MS Project
- Personal Attributes
- Ability to develop and maintain effective relationships with key stakeholders
- Able to perform a range of administrative tasks, prioritise competing activities and meet deadlines