Administration Support Officer

Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.
With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

**About the Role**
Looking for a flexible role where you can make an impact? We're seeking a Casual Administrative Business Support Officers - to join CFA Headquarters.

In this role, you'll provide efficient and professional administrative support across teams, working within the Business Services team to assist the various portfolios within CFA.. Your support will help streamline operations and enhance service delivery.

Key Responsibilities:

- ; Provide professional reception services to internal and external customers, visitors and stakeholders
- ; Deliver efficient administrative support and prioritise tasks effectively
- ; Provide professional customer service to internal and external stakeholders
- ; Prepare documents, reports and correspondence as needed
- ; Coordinate travel bookings.
- ; Perform basic financial transactions on SAP, including purchase orders, invoicing processing, ensuring compliance with CFA standards
- ; Support meetings, including agenda preparation, minute-taking and follow-ups
- ; Maintain records, ordering of stationary supplies and ad hoc tasks as required.

If you're organised, proactive, and ready to contribute to a great team, we'd love to hear from you

**About You**
- ; Proven administration skills and experience, including diary management, document preparation and records management.
- ; Excellent computer literacy including proficiency in MS Office, database management and other relevant systems.
- ; Strong interpersonal skills with the ability to build and maintain effective relationships with customers and stakeholders at all levels.
- ; Excellent written and verbal communication with a focus on customer service.
- ; Demonstrated ability to organise tasks and manage time efficiently, handling multiple administrative duties simultaneously.
- ; Ability to work independently and as part of a team, whilst handling administrative duties proactively.
- ; Experience in drafting documents, correspondence and reports to a high standard with attention to detail.

**Why choose CFA**
- ; Meaningful Purpose: Your contribution truly makes a difference
- ; Work-Life Balance: Paid parental leave, generous leave provisions
- ; Growth Opportunities: Learning and development
- ; Flexibility: Hybrid work options with flexible work arrangements
- ; Discounts: Emergency Memberlink discounts on various services
- ; Wellbeing Focus: Healthy for Life programs, flu vaccinations
- ; Member Assistance Program: Access support across 8 service pathways

**Your Application**

**Pre-employment Checks**
- ; Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

**Applications close: 11:59pm 6th March 2025