Parts Sales Representative

1 week ago

Melbourne, Australia ProReman Pty Ltd Full time

Parts Sales Representative
- West Heidelberg, Melbourne
- 12 Month Maternity Leave Position
- An exceptional opportunity for an experienced Parts Sales Representative to join a well-established manufacturing business.

About the business and the Role:
ProReman/RDSA is a long established and growing business powered by Epiroc a large global company. ProReman/RDSA is the market leader in the manufacture of rock drills and drills parts for the mining industry.

Reporting to the Sales Manager this role offers a diversity of activities including all functions to support our customers. From taking sales enquiries, preparing quotations, processing customer orders along with other customer order fulfillment duties. The role is suited to an applicant who is detail and task focused, can multitask and thrives in a busy work environment. Join our team and enter a world of innovation, commitment and collaboration. We want to invest in you and develop your career, to ensure you maximise your potential and are a valuable part of our high-performance team.

Primary Responsibilities:

- Develop and maintain a professional relationship with customers
- Ensure sales and enquiries are attended to with customer first mindset and completed accurately with regular contact
- Collaborate with our team to ensure customer expectations are met and exceeded
- Collaborate with our team to ensure adequate stock levels are maintained of sales items
- Processing of customer orders and requests for quotation/P&A
- Following up on customer quotes to convert to sale and provide feedback
- Maintain confidentiality over sales and customer information (within company requirements)
- Obtain and report on customer feedback with the aim to continuously improve the customer experience
- Participate and contribute collaboratively to internal meetings

Essential Position Requirements:
To be considered for this role you will possess these key skills and experience:

- Interest or experience in industrial/mining or manufacturing sales
- Internal and external report writing skills, with high level of attention to detail.
- Experience with MYOB or WMS (Warehouse Management System)
- Prepare quotations and process purchase orders
- Listening to and understanding customer requirements
- Effective verbal and written communication skills
- Detail oriented and works with a high degree of accuracy
- Competent computer skills using Microsoft office and support systems
- Highly organised and flexible
- Analyse customer trends and data
- Conduct solutions driven research on technical data and products

HOW TO APPLY:
Join the ProReman/RDSA team and you’ll become a part of a dynamic, supportive, and inclusive work environment, with opportunities to further build your career within a global group, training and personal growth as well as a range of attractive employment benefits and remuneration.

We are an equal opportunity employer and encourage women, Aboriginal. Torres Strait Islander people and people from culturally diverse backgrounds to apply

**United. Inspired**. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.

In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.

We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.

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