Customer Success Manager

2 weeks ago

Brisbane, Australia Medical Supplies Business Full time

**The Opportunity**

Do you have a growth mindset and want to get ahead fast? We are a Healthcare and Medical Supplies business looking for a dynamic and energetic customer support fanatic obsessed with serving our clients and over-delivering on our customer experience. This role is suited to someone who wants a pathway for career growth and development - we're building our support team, so hop on board for our growth journey

We're a growth-minded, fast and flexible family business driven by our desire to provide impeccable customer service. We're making consumables and supplies ordering easier for healthcare professionals across Australia through trusted relationships and impeccable service.

**What would it look like?**
- Order Fulfilment and Despatch - ensuring our customer orders are despatched the same day
- Supply Chain Management
- keeping our warehouse stocked with the essentials
- Keeping our Customers in the loop - no surprises and no keeping our customers in the dark
- Telesales and Back of House Sales Support for our Face to Face Sales Team
- Quotation Follow-up
- Upholding our culture of care by displaying our values
- Fast-paced environment - Our customers need their orders yesterday

**We're looking for someone who**:

- Has a growth mindset and is results focussed
- Is hungry to grow and develop in life
- Has strong business acumen, genuinely cares, makes decisions and acts fast
- Keeps things simple and gets the job done
- Has excellent time management and organisational skills
- Is a quick learner with computer systems, including ERP Systems
- Has a professional and ethical approach to business
- Likes to Wow customers with Service
- Most Importantly - Has a "Can do" attitude and is keen to step outside their comfort zone
- Is supportive in a team environment

**Benefits**
- Fun and dynamic team with growth opportunity
- Family Business with a culture of care
- Flexible working arrangements as required

**Join Us**

By joining our Brisbane based healthcare and medical supplies business, you'll embark on a continuous growth and empowerment journey. We’re committed to nurturing talent and providing personal and professional development opportunities. Here, you will be supported in realising your full potential and making a meaningful impact on our shared success

Pay: $68,000.00 - $75,000.00 per year

Work Location: In person

Expected Start Date: 09/12/2024

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