Disability Case Manager

5 days ago


Glen Iris, Australia Hearth Support Services Full time

Hearth is a NDIS Registered Service Provider and we have an exciting new opportunity for a passionate & enthusiastic Relationship Manager to join our friendly team at our Glen Iris office.

**About the role**:
As a central point of contact for support workers and participants, the Relationship Manager role is core to what makes Hearth different to other support providers. Relationship Managers ensure that participants, their family members, support workers, and all other stakeholders have a clear and consistent point of contact.

**Why work at Hearth?**
- Join a rapidly growing organisation with a warm and supportive culture
- Small, fun, & supportive team
- Flexible working hours and the option to work remotely
- Opportunities for career development and progression to other roles at Hearth
- Travel compensation, work laptop, and mobile phone provided

**Responsibilities will include**:

- Creating and continuously developing relationships between participants and their team of Hearth Support Workers
- Assessing participant needs, and developing Hearth's support program
- Reporting on the progress of clients, as it relates to the support provided by Hearth, and preparing submissions for NDIS plan reviews as required
- Maintaining relationships with support coordinators, house supervisors, and other relevant external stakeholders
- Coordinating a weekly staff roster for each participant and proactively resolving rostering issues.
- Accurate case noting and client reviews that reflect forward planning in line with the participant's NDIS plan
- Compliance with Hearth policies and procedures to ensure a safe working environment and detailed, timely incident reporting

**Requirements**:

- Minimum 2 years experience working as a Case Manager/Support Coordinator in community services, welfare support, disability support or social work (desirable)
- An understanding of the NDIS and the role of a Disability Support Worker
- Strong administrative and communication skills, including case noting and report writing
- Excellent time management and organisational skills
- Strong interpersonal skills and high levels of resilience
- Working knowledge of Microsoft office suite and employee rostering systems
- Own car and driver's license



  • Glen Iris, Australia Hearth Support Services Full time

    Secure, permanent full-time role - Free on-site parking, laptop & mobile phone - Flexible Ways of Working - Prime office location on Burke Road, Glen Iris We have an exciting new opportunity for an experienced Case Manager to join our friendly team at our Glen Iris office. **About us**: Hearth is a registered NDIS and TAC support services provider. Our...

  • Relationship Manager

    3 hours ago


    Glen Iris, Australia Hearth Support Services Full time

    We have an exciting new opportunity for a Relationship Manager to join our friendly team at our Glen Iris office. **About the role**: As a central point of contact for support workers and participants, the Relationship Manager role is core to what makes Hearth different to other support providers. Relationship Managers ensure that participants, their family...


  • Glen Iris, Australia Myxa Care Full time

    Our mission at Myxa Care is to support our participants to discover their light and shine in whatever they do. We aim to be reliable, responsive, and respectful to everyone involved in the support and care of the individual. Specialising in support for individuals with multiple and complex needs we pride ourselves on providing a holistic person-centred...


  • Glen Iris, Victoria, Australia Hearth Support Services Full time $60,000 - $80,000 per year

    Are you looking for rewarding and consistent work that offers you an opportunity to make a meaningful impact on the lives of people with disabilities?At Hearth, we provide 1:1 support to NDIS participants across Melbourne. We match you based on your skillset, preferences, and interests, and give you an opportunity to meet your participant prior to working...


  • Glen Iris, Australia 9D Care Full time

    **9D Care **offers a range of supports and assistance to a variety of local residents, including help at home, social inclusion and community participation. We are looking for people who can provide practical and emotional help to others, calling on their own real-life experiences to build rapport and relationships. Your support will enable our clients to...


  • Glen Iris, Australia 9D Care Full time

    **9D Care **offers a range of supports and assistance to a variety of local residents, including help at home, social inclusion and community participation. We are looking for people who can provide practical and emotional help to others, calling on their own real-life experiences to build rapport and relationships. Your support will enable our clients to...

  • Client Outcomes Lead

    2 weeks ago


    Glen Iris, Australia Hearth Support Services Full time

    **About the role**: The Outcomes Lead will support the Client Outcomes Manager in the oversight and operational requirements of the client services team. The role is responsible for leading the day to day running of their direct reports and other client services roles where required, ensuring smooth service delivery and providing supervision & support. The...


  • Glen Iris, Australia Extended Families Australia Full time

    **This is an opportunity for students who are studying Psychology, Occupational Therapy, Physiotherapy, Social Work, Education, Youth Work, Community Services, Speech Pathology or Health Science, to gain on-the-job work experience!** Join Extended Families and make a real and lasting difference for children and young adults with a disability. The LinC...


  • Glen Iris, Australia 9D Care Full time

    **9D Care **offers a range of supports and assistance to a variety of local residents, including help at home, social inclusion and community participation. We are looking for people who can provide practical and emotional help to others, calling on their own real-life experiences to build rapport and relationships. Your support will enable our clients to...


  • Glen Iris, Australia 9D Care Full time

    **9D Care** offers a range of supports and assistance to a variety of local residents, including help at home, social inclusion and community participation. We are looking for people who can provide practical and emotional help to others, calling on their own real-life experiences to build rapport and relationships. Your support will enable our clients to...