Customer Service Representative

2 weeks ago

Eagle Farm, Australia Simba Car Hire Brisbane Airport Full time

**Immediate Start**

**Role Overview**:In this role, you will not only provide exceptional service to our valued customers but also play a key role in business development, team building, and sales. We're searching for someone who thrives on interaction, is committed to exceeding client expectations, and is keen on creating an ethical, competent, and sustainable environment for our customers. You'll benefit from comprehensive training and collaborate with a dedicated team.

**Key Responsibilities**:

- Engage with customers through robust written and verbal communication, both in-person and over the phone.
- Collaborate with internal teams to fulfill customer requirements.
- Drive vehicles as and when required.
- Maintain meticulous records of customer interactions, manage customer accounts, and handle rental agreement documentation.
- Open and close rental agreements with precision.
- Promote and sell insurance products effectively.
- Demonstrate proficiency in Microsoft Office 365.
- Exhibit excellent communication skills coupled with a proactive attitude.
- Deliver impeccable customer service.
- Work autonomously as well as part of a cohesive team.
- Multi-task efficiently while maintaining a high level of organization and attention to detail.
- Flexibility to commute and operate across multiple locations.
- Ability to work with Rental Car Manager is a bonus

**Job Types**: Full-time, Part-time, Subcontract, Casual

Pay: $45,000.00 - $115,000.00 per year

Expected hours: 20 - 50 per week

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Supplementary Pay:

- Penalty rates

Application Question(s):

- Do you have means of transport to and from the office?

**Experience**:

- Inbound call centre: 1 year (preferred)
- Customer service: 1 year (required)
- Outbound call centre: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Full Australian Driver Licence (required)
- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Customer Service Representative

    2 days ago

    Eagle Farm, Queensland, Australia Merlo Coffee Full time

    Company DescriptionMerlo Coffee, founded over 30 years ago in Brisbane, Australia, is driven by a commitment to freshly roasted coffee and a passion for exceptional quality. The company sources premium coffee beans from around the globe, roasting them daily to ensure rich flavor and freshness. Merlo prides itself on its personable and skilled team, dedicated...

  • Customer Service Representative

    4 days ago

    Eagle Farm, Australia Nikpol Full time

    Family owned company Nikpol, known for their on-trend interior design products and finishes are looking for a Customer Service Representative to join our growing Nikpol Family. With over 40 years of experience Nikpol has grown from a two man operation to become a leading supplier for the new home, renovation and commercial joinery market across Australia....

  • Customer Service Representative

    2 days ago

    Eagle Farm, Queensland, Australia Smoke Alarm Solutions Full time

    Smoke Alarm Solutions, Australia's number one smoke alarm inspection, installation and maintenance service, is currently looking for a friendly and motivated Customer Service Representative to join our Operations team based in Eagle Farm.You'll be part of a supportive and high-performing team that values collaboration, continuous improvement, and delivering...

  • Customer Service Representative

    4 days ago

    Eagle Farm QLD, Australia Travvia Group Full time

    Travvia, home of our brands JUCY & Star, has an exciting new opportunity at our Brisbane Branch We are looking for a Customer Service Representative to deliver outstanding customer focused results on a daily basis and help our customers live out their traveling dreamsWhat you'll be doing?Meeting and greeting customers from all over the worldWorking within a...

  • Customer Service Representative

    2 days ago

    Eagle Farm, Queensland, Australia Merlo Coffee Pty Ltd Full time

    About Us:At Merlo Coffee, we're all about great coffee and even better customer experiences As Australia's leading coffee roasters, we're passionate about delivering premium coffee to our loyal customers, whether they're visiting our stores, ordering online, or enjoying Merlo at their workplace.We are on the hunt for a Customer Service Superstar to join our...

  • Administration / Customer Service

    1 week ago

    Eagle Farm, Australia Ram Tapware Full time

    Ramtaps is a privately owned manufacturing company producing bathroom products under the **Ram Tapware** and **Harbic Brassware** brands. Our products represent the evolution of over 70 years of manufacturing experience, technical innovation and design. Maintaining these core strengths is at the cornerstone of our company ethos. In order to maintain our...

  • Customer Service Officer

    2 weeks ago

    Eagle Farm, Queensland, Australia Haynes Group Full time

    Haynes Group is part of a large family of companies, and we pride ourselves on the fact that we can offer solutions to our customers. We believe that people do amazing things and surrounding ourselves with people who are as committed as us at providing a safe and highly productive working environment for our employees.Haynes is seeking experienced Customer...

  • Internal Sales

    2 weeks ago

    Eagle Farm, Australia Curtis Partnership Full time

    Well established construction products business - Salary offered based on experience - Position based in Eagle Farm Well established construction products business located in Eagle Farm is recruiting an Internal Sales Representative. - Well established construction products business - Salary offered based on experience - Position based in Eagle Farm **The...

  • Customer Experience Relationship Representative

    4 days ago

    Eagle Farm, Australia FedEx Full time

    Company: FedEx Express Australia Pty Limited - Category: Professional - Employment Type: Full Time - Worker Sub-Type: Fixed Term (Fixed Term) - Scheduled Weekly Hours: - Posting End Date: - Remote: No - Location: 21 Taylor Place, Eagle Farm, QLD 4009, Australia **Description**: Responsible for providing comprehensive customer support, managing...

  • Service Administrator

    1 week ago

    Eagle Farm, Australia Sci-Fleet Motors Full time

    From its humble beginnings in 1979, Sci-Fleet has grown to be one of the largest organisations within the motor vehicle industry. Sci-Fleet Hino is a leader in the Australian medium duty truck market and is committed to providing customers with not only a reliable brand that represents true value for money but also exceptional customer service. As our...