Transaction Monitoring Manager

The Regulatory and Control Operations (RACO) team are looking for an outstanding Transaction Monitoring Manager to start as soon as possible. _

**See yourself in our team**

The Financial Crime Operations (FCO) team is accountable for the development, implementation and ongoing leadership of the Group’s financial crime shared services, focusing on systems, people and processes to effectively counter origination and transaction fraud and money laundering through effective detection, assessment and escalation of financial crime matters.

The AML and Sanctions Operations team is responsible for the detection, prevention, assessment, and escalation of the Groups AML and Sanctions events to effectively counter money laundering, terrorism financing and sanctions risks across CBA.

The AML and Sanctions team operates in a highly regulated environment. The purpose of the Manager Transaction Monitoring role is to lead the team responsible for detection and reporting of money laundering and terrorism financing activity. The team plays a vital role in managing the Group’s exposure to money-laundering and terrorism financing risks. The team is looking to hire a manager within this role be based in Sydney and to start asap.

**_They are looking for a manager with financial crime experience. _**

**On any given day you will**
- You will be responsible for driving and overseeing the day to day management and oversight of volumes, rosters, systems and workflow to ensure our overall service offering is consistently achieved, including strategies to reduce speed to case. This includes adherence to all systems, reports and tools available to you e.g. I360, Smart Allocator, tableau
- You will drive an excellent production management culture based on the Bank’s 5 productivity habits, this include daily management and team stand up huddles
- You will have daily oversight of confirmed suspect activity to understand new and emerging trends, to ensure insights into reporting are captured. This will include the escalation of identification of gaps and deficiencies - the risk should be escalated appropriately to senior management, along with recommended steps for remediation.
- You will be responsible for reviewing and providing oversight and recommendations relating to high risk customers, matters relating to terrorism financing along with other material matters which may arise time to time.
- You will drive a high standard of the teams capability uplift relating directly to AML/CTF processes this will include train the trainer sessions or staff awareness training.
- You will be required to have an end to end understanding of KYC - this includes Transaction Monitoring alerts, Politically Exposed Person’s, Know Your Customer, High Risk Customer Due Diligence and Suspicious Matter Reporting as well as understanding the concept of Product Risk/Channel Assessment, AUSTRAC Typologies and offence types.
- You be will accountable in ensuring the skills matrix is current and up to date
- You will execute control assurance testing and play a key role in preparing line 3 AUDIT requests and closure packs
- You will be expected to shape and operationalise the implementation of our Standard Operating Procedures, ensuring at all times there is no deviation.
- You will be responsible for providing input to any new or optimised Group AML/CTF Policy and Standards clearly calling out new changes in our process.
- You will be ensure monthly coaching sessions with each of your direct reports are completed, this includes development planning and performance discussions
- You will play an active role ensuring the forecasting team is across volume drivers which may affect supply vs demand.
- You will assist and lead projects impacting the operational environment (internal and external) and ensure the training team is aware of the operations training needs.
- You will at all times champion a Continuous Improvement culture within the team, and consistently look for new opportunities to further optimise and streamline existing processes.
- You will be open to change and deliver process changes following at all time the Change and Governance rules
- You will be responsible for reviewing all quality issues/rework which arises, effectively drawing out thematic and building spotlight sessions and actions plans to improve results and plans documented to be within tolerance levels
- You may at times be required to work weekends and or public holidays, advance notice will be given as directed by your direct manager
- You will be expected to understand the business end to end as well as all our customers which contribute to alert volume drivers.

**We’re interested in hearing from people who have**
- Experience in either compliance, AML/CTF, Sanctions and ABC role
- Extensive experience managing stakeholders or project/operational related function
- Experience in AFP investigations or AUSTRAC/Government compliance role
- Demonstrated ability to understand