Technical Product Specialist

4 days ago

Sydney, Australia WiseTech Global Full time

At WiseTech Global, our people and teams worldwide are aligned in our vision to create the operating systems for global logistics. At the core of our innovation is our flagship product, Cargowise. Due to our forward-thinking development approach Cargowise saw over 750 enhancements last year alone. As we continue this growth we are on the lookout for technically savy people who are passionate about building industry leading, global products to join the team.

We are looking for a Technical Product Specialist to join our Systems Components team. Within this role you would leverage your software development, architecture or technical product expertise to work with our development team to build software systems that solve the global logistics industries most challenging problems. You will play a crucial role in bridging the gap between technical specifics and business needs.

This role sits in our WiseTech Platform services team, that enables WiseTech Product teams to deliver high quality products faster. By building on our platforms, teams can rely on common building blocks that are designed to be flexible, secure, reliable, performant, scalable, and easy to use. This allows product teams to be more efficient by focusing on solving domain specific problems.

**What you will be doing within this role;**:

- Deeply engaging with both our customers and other product teams to understand their technical pain points and translate them into high level design/solution documents
- Provide expert technical support to customer incidents and issues in a timely manner related to the system components/architecture core teams
- Utilize your technical background to collaborate with our software development teams and design concrete solutions
- Assist in aligning the product roadmap with the company priorities and manage/update the product enhancements backlog based on the priorities
- Participate in user acceptance testing (UAT) to validate the product meets the functional objectives
- Contribute to product documentation
- Work closely with the Product Manager in setting up the product vision, roadmap and strategy

**What you will have to be successful in this role**:

- Strong technical background of 4+ years working as a Software Developer, Technical Product Owner/Specialist or Technical Business Analyst
- Strong communication skills to be able to bridge the gap between business needs and technical specifications
- The ability to understand, analyze and transform pain points into implementable solutions
- Creative mindset to come up with solutions our customers didn’t know were possible

**More about WiseTech Global**:
At WiseTech Global we build leading technology solutions that help the logistics industry move goods globally. Our customers include the world’s largest logistics companies.

Our innovations and global technology enables, improves and empowers the world’s supply chains. Having listed on the ASX in 2016, WiseTech Global is now an ASX 50, AU$20 billion+ company that is serious about expansion and technical innovation. Our mission is to change the world by creating breakthrough products that empower those that own, enable, and operate the supply chains of the world. We are known for our vibrant, dynamic workplace where personal and professional fulfilment and company success go hand in hand. Working at WiseTech provides you with the ability to work in an industry leading culture with high levels of autonomy and ownership.

**Before You Apply**:

  • Technical Product Support Specialist

    2 days ago

    Sydney, Australia Johnson Controls Full time

    **The company**: **About this opportunity**: As the Technical Product Support Specialist you will coordinate the facilities across Australia to ensure effective management of the facilities including, environmental & sustainability, repairs & maintenance. **Responsibilities**: - Liaise with Sales and Technical Services managers and staff to achieve timely...

  • Product Specialist

    4 weeks ago

    Sydney, Australia Luminance Full time

    This is a fantastic opportunity to join Luminance, thepioneer of Legal-Grade AI for enterprise.Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the...

  • Product Specialist

    5 days ago

    Sydney, New South Wales, Australia Luminance Full time $60,000 - $120,000 per year

    This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is disrupting the legal profession around the globe.Luminance...

  • Technical Support Specialist

    1 week ago

    Sydney, Australia Excolo Partners Full time

    Prestigious Financial Services Organisation that is looking for a Technical Support Specialist to join thier Service Delivery Team! IT & Telecomms Help Desk / Support Sydney Contract We're working with a Prestigious Financial Services Organisation that is looking for a Technical Support Specialist to join their Service Delivery Team! In this role, you...

  • Technical Product Owner

    1 week ago

    Sydney, Australia WiseTech Global Full time

    At WiseTech, we don’t just develop features — we concentrate our efforts on building products that empower the supply chains of the world. Join us as a Technical Product Owner and use your background in software development to solve the logistics industry's most challenging problems. Your work will involve collaborating with our talented development...

  • Technical Specialist

    6 days ago

    Sydney, Australia NSW Department of Education Full time

    **Ongoing, Full-Time**: - **Location Eveleigh with flexible work arrangements.**: - **A talent pool may be created through this recruitment process to fill anticipated vacancies over the next 18 months.**: - **Competitive remuneration ranging from $93,295 to $102,941 plus super & annual leave loading.** At the NSW Department of Education, we educate and...

  • Technical Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Insight Full time $120,000 - $150,000 per year

    Job description:Technical Specialist – Data EngineerLocation:This is a hybrid opportunity where you'll work 3 day in the Sydney office, 2 days a week from home or depending on agreement with your management.Now is the time to bring your Data Engineering expertise to a Technical Specialist role for aSolutions Integratorwhere success and fulfillment go hand...

  • Product Specialist

    6 days ago

    Sydney, Australia PSG, a Dover Company Full time

    We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and...

  • Product Specialist

    7 days ago

    Sydney, Australia Universal Business Team Full time

    The Company CW Systems imports and distributes a quality range of window furnishings and sun shading solutions across a large network of reliable retailers in Australia. At the forefront of innovation, with a dedicated development, design and research team, CW Systems also offer element flyscreens, internal blinds, plantation shutters, opening roof systems,...

  • Technical Specialist

    7 days ago

    Sydney, Australia Allianz Australia Full time

    **Technical Specialist - Personal Injury | Sydney** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and...