Commercial Leader

6 days ago


Sydney Inner Suburbs, Australia Suncorp Group Full time

**Commercial Leader**

**Brisbane, Melbourne OR Sydney**
- Broad exposure across commercials, BPO/ITO partner engagement and new process transitions to partner
- No day is ever the same, plenty of variety, end to end visibility
- Sydney, Melbourne or Brisbane, 6 month fixed term contract, supportive and collaborative environment

We’re never just satisfied with how things are - because we know how things could be. And it’s our expert Technology team who forge ahead every day to make those ‘what ifs’ a reality.

Welcome to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions - with the aim of making life a little brighter, simpler and better for our customers and each other.

**Overview of the role**

The Commercial Leader will execute on key strategic negotiations and construct commercially viable contracts working in conjunction with Group Legal and Group Procurement and ensure industry best practices are continually embedded for standardization.

This 6 month fixed term contract will be responsible for ensuring that businesses adhere to regulatory and legal requirements through the commercial contracts and act as a trusted advisor for business functions and strategic Partners.

You will be part of a close-knit team where no two days are the same, offering plenty of variety, allowing you to be involved in a range of activities and with senior executive level exposure. You will work closely with partners, commercials and across the business.

This is a unique opportunity to join a leading Australian Insurer invested in the changing digital and environmental landscape, where you will have the chance to be involved in commercial outcomes that enable technology solutions that focus on building futures and protecting what matters for our customers.

**What you’ll do**:
Commercial Management:

- Manage and maintain all Business Partnering commercial activities
- Manage monthly reporting of Partnering footprint
- their movements covering growth and decrease and why.
- Manage operational and strategic commercial instruments
- MSA, Pricing Deed/ Rate Cards, SOWs and CRs
- overseeing content to ensure adherence to MSA T&Cs and that there is no compliance or regulatory breaches.
- Oversight of the commercial portfolio across the Business Process Outsourcing and Robotics engagements across the Group.
- Provide data driven information to assist the Leadership team to help with their discussions and negotiations with Partners and the business to facilitate outcome based contractual opportunities.
- Operationalise contract / rate negotiation outcomes
- Manage partner relationships across BPO
- Being a trusted advisor to business stakeholders
- continue to maintain the established Commercial expert position

Compliance to Policies and Procedures:

- Take accountability for efficiently managing all commercial and contractual pipeline of work
- Participate in Partner negotiations driven by contractual, commercial and compliance specific requirements
- Be accountable for contract execution processes
- Manage and maintain the structured review and sign off process with clear timelines and accountabilities for each party involved and ensuring alignment with relevant Policies and Frameworks

**What you’ll bring**:

- 3 to 5 years appropriate industry experience in Financial Services (mandatory)
- Knowledge and involvement in business process outsourcing (BPO) or IT outsourcing (ITO) is desirable, an interest in developing experience in this area (mandatory).
- Min. 2-3 years Partnering experience (desirable)
- Knowledge, involvement in Insurance/Banking products and associated business drivers (desirable).
- Knowledge of Outsourcing contractual and commercial arrangements (highly desirable)
- Experience in influencing stakeholders at all levels of the organisation, and delivering quality outputs within tight timeframes (mandatory)
- Strong written communication skills, combined with Excel and Powerpoint

**What we can offer you**:

- Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
- A range of flexible working and leave options
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

**About Suncorp Group**:
We’re proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve a



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