B&f Reservations Coordinator

**Job Description**:
**Job Number** 23151290

**Job Category** Food and Beverage & Culinary

**Location** W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management
**NATURAL TALENT**

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

W Brisbane located at 81 North Quay, Brisbane City is hiring a Beverage & Food Reservations Coordinator. This is an exciting opportunity to support the Beverage & Food Department with the coordination of key aspects of the day-to-day department activities including reservations, activations, reporting and administration. Your core responsibilities include but are not limited to;
- Ensure that all phones are managed in a professional manner according to brand guidelines
- Manage all group enquiries that pertain to the outlets that won’t be managed by the Sales & Marketing team
- Ensure that your presence is made in front of house areas and that relationship building with both W Brisbane Talent, potential clients and existing clients is at the forefront of your day
- Prepare proposals and contracts as required for events being held in the outlets
- Coordinate VIP reservations, amenities and personalised letters as required
- Conduct Insider Tours and Familiarisation visits where required for prospective clients (this may involve time outside of normal business working hours and familiarisation weekends)

**YOUR LUST FOR LIFE**
- Experience in a similar role within a hotel environment
- Experience with OPERA property management system
- Armed with smart solutions and a can-do attitude
- Energised in a fast paced environment
- Excellent grooming and presentation skills

**BENEFITS**
- Dry cleaning on work clothes
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- The best hotel training opportunities produced independently by W Brisbane and internationally recognised training programs by Marriott International
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
- ‘Great places to work’ certified

**MI RECOGNITION**

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

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**DIVERSITY AND INCLUSION STATEMENT**

Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.