Regional Manager

**About us**
You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.

**Your new role awaits**:
The role encompasses the operational responsibility of the **South Coast of NSW, ACT and Riverina**. Aside from the accountability of achieving its targets, even more crucial is the Regional Manager’s ability to develop a team with strong safety values, ownership for the operational strategies and the ability to build a strong engagement culture with all staff and customers alike. Improving customer service through fleet availability, transport efficiencies and a strong Customer Service Centre will ensure the state’s ability to grow revenue and profitability in due course. A close relationship with the sales, service and transport team is paramount.

**Safety**:

- Lead the required improvements in the state’s safety performance from the front.
- Drive lead indicators and active participation rates to improve safe behaviour and risk awareness of the teams.
- Demonstrate a safety-first leadership style by consulting with your work force, promoting safe work practices, identifying and assessing workplace hazards and implementing appropriate control measures.

**Engagement**:

- Lead and inspire the operational team and branch network to develop improvement strategies and to deliver those as a team.
- Actively and consistently travel to your branches weekly to ensure you are developing your team to achieve agreed objectives through training and talent management.
- Work closely with the sales team to ensure alignment and mutual respect.

**Customer Service & Financial Performance**:

- Mentor and guide the operational teams to ensure achievement of set targets for Revenue, Cost, EBIT and customer service in line with company strategy.
- Maximise service improvements and drive a unified service delivery to the customer to harness opportunity for market growth
- Develop strategies for potential network and focus on supply chain optimisation.
- Drive operational projects aimed at improving profitability across the geography of NSW South and analysis of profit enhancement strategies.
- Run a proactive approach to key performance indicators, with particular focus on labour cost, maintenance efficiencies and transport cost across all branches.

**About you**:

- Strong people leadership skills and ability to set goals and get strategy buy in from all levels of the organisation. Ability to work across divisions and teams.
- Experience in developing a strong safety culture across a geographically spread environment.
- Proven track record showing improvements in safety lead and lag indicators.
- Ability to control and improve KPI and meet budget and forecast commitments.
- Strong business and commercial acumen and empathy.

**What you’ll get in return**:
As part of our team, you’ll enjoy a range of perks and benefits including:

- Competitive remuneration (because we value great work and believe it should be rewarded)
- Flexible working arrangements to help you balance your work life with your home life
- Training and development to help build your career and equip you for success.
- Purchased extra leave program if you want some more time to do the things you love
- Discounted hire equipment so you can finally finish that home reno job
- Supportive and inclusive team culture that empowers you to do your best work
- Employee Assistance Program (EAP) for professional and confidential counselling and support
- Volunteering opportunities through the Coates Foundation so you can connect to your community

**Why Coates?**
At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. So, we’re proud to be implementing our second Reconciliation Action Plan (RAP) and working to continually improve gender representation and the development of our future female leaders via our annual LEAP program. Safety always comes first at Coates. Our safety-driven processes and policies aim to ensure all stakeholders go to work and return home safely to their families and communities.

**Ready to apply?**

Diversity and inclusion are at the heart of our culture. We’re committed to continually increasing the diversity of our workforce, including leadership levels. We actively encourage all people to apply.

**Coates. Equipped for you