Desktop Support- Insurance

1 week ago

Sutherland Shire, Australia Bluefin Resources Full time

hybrid role

An insurance company based in South Sydney is currently seeking a Desktop Support Engineer to join their team on a permanent basis.

**Responsibilities**:

- Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
- Appropriately escalating internally and to IT vendors
- Installing and maintaining hardware and computer peripherals
- Ensure that fixes are implemented to all systems and take steps to prevent the same problem occurring again
- Maintain and update knowledge about emerging technologies for Mac OS and Windows
- Support the build and maintenance of SOE across all environments
- Ensure that all endpoints comply with security policies
- Assist Support Staff members with IT-related requests (e.g., assisting trainers with IT training materials)
- Ability to travel to the Parramatta office once a week

Key Skills / Experience
- Strong technical skills with Microsoft Windows
- Knowledge of Microsoft 365 environments, Exchange and Azure AD
- Experience managing user requests, issues and incidents via ticketing system
- Experience with MDM systems such as Intune, JAMF Casper or similar

Desired:

- Experience in migrating legacy technology to cloud-based
- Exposure to hybrid working environments (supporting customers face-to-face, over the phone, and via ticketing system)

If interested please respond ASAP with your latest resume

BBBH50879_166148966953928

  • Desktop Support Technician

    6 days ago

    Wyong Shire, Australia Peoplebank Full time $60,000 - $80,000 per year

    About the CompanyThis is an Australian division of a global company who are known for their strong employee focus and a Leader in their field.About the role:You will be the main point of contact for end user IT support and problem resolution at our client site 5 days a week, while also providing remote support on another site.ResponsibilitiesDesktop PC &...

  • IT Service Desk Support Officer

    6 days ago

    Sutherland Shire, Australia Sutherland Shire Council Full time

    **Join Our IT Team!**: - Utilise your technical skills and customer service experience to resolve incidents and fulfil requests. - Be part of a dynamic work environment that values continuous improvement and professional development. - Contribute to the operational excellence of the Information Management & Technology unit. **About Us**: Sutherland Shire...

  • IT Service Desk Support Officer

    16 hours ago

    Sutherland Shire, Australia Sutherland Shire Council Full time

    **Join Our IT Team!**: - Utilise your technical skills and customer service experience to resolve incidents and fulfil requests. - Be part of a dynamic work environment that values continuous improvement and professional development. - Contribute to the operational excellence of the Information Management & Technology unit. **About Us**: Sutherland Shire...

  • IT Service Desk Support Officer

    4 days ago

    Sutherland Shire, Australia Sutherland Shire Council Full time

    **Join Our IT Team!**: - Utilise your technical skills and customer service experience to resolve incidents and fulfil requests. - Be part of a dynamic work environment that values continuous improvement and professional development. - 6-month contract at a progressive Council **About Us**: Sutherland Shire Council is committed to delivering excellent...

  • IT Service Desk Support Officer

    4 days ago

    Sutherland Shire, Australia Sutherland Shire Council Full time

    Join Our IT TeamUtilise your technical skills and customer service experience to resolve incidents and fulfil requests.Be part of a dynamic work environment that values continuous improvement and professional development.6-month contract at a progressive CouncilAbout UsSutherland Shire Council is committed to delivering excellent services across its four...

  • Finance and Insurance Consultant

    1 week ago

    Sutherland Shire Council, Australia Eagers Automotive Full time $100,000 - $200,000 per year

    How would you like to be apart of the largest automotive group in Australia?As our businesses continue to grow we are seeking experienced Business Managers to join our team in a number of our dealerships based in the Sutherland Shire. The Hub consists of well known brands which include Mazda, Nissan, GMSV, VW, Volvo, Chery and the exciting new BYD.This...

  • Service Desk Support Officer

    2 weeks ago

    Sutherland, Australia Peoplebank Full time

    Maintain and update documentation as required, including, but not limited to End User Work Instructions, Self-Help guides and Technical documentation for inclusion into the Knowledge Base. To facilitate the Information Management and Technology Strategy, by delivering an enhanced customer experience, increasing the value-add to our customers and maximising...

  • Support Coordinator

    12 hours ago

    Sutherland Shire, Australia Sylvanvale Full time $60,000 - $90,000 per year

    About SylvanvaleSylvanvale is a registered National Disability Insurance Scheme (NDIS) service provider committed to providing high quality, customer focused service to the people we support and their families.We recently relocated our head office to the vibrant heart of Sutherland in a newly constructed, state-of-the-art office building, close to public...

  • Youth Support Worker

    6 days ago

    Sutherland Shire, Australia Advanced Personnel Management Full time $60,000 - $90,000 per year

    Job DescriptionAPM is continuing its impactful work with the Transition to Work contract, and we are now seeking individuals passionate about making a real difference in the lives of young people as a Youth Support Worker in our Sutherland, NSWofficeAs a Youth Support Worker, you will be assessing the needs of the participants, identifying barriers to...

  • Support Worker

    2 days ago

    Sutherland Shire, Australia Just Better Care Full time $36,000 - $76,000 per year

    Location: SutherlandCompany: Just Better CareJob Type: CasualPay Rate: $36 – $76 per hour (depending on time of day)Are you looking for a career where you can enjoy a flexible and balanced work life and support people in your community to live their best life possible?We are seeking new team members to join us as a Support Worker to travel between...