Relieving Trust Officer, Supreme Court of Victoria
2 days ago
About us
Funds in Court (FIC) is a self-funded division of the Supreme Court of Victoria, managing funds paid into Court, primarily for people under a legal disability. All funds are held, invested and administered by the Associate Judge of the Court who is the Senior Master. FIC serves over 5,500 beneficiaries.
About the role
The Beneficiary Services Section of FIC is seeking a driven individual to assist with the provision of quality customer service, information and operational support for the effective dispatch and administration of Court ordered funds for persons under ‘legal disability' (beneficiaries).
About you
As a Relieving Trust Officer, you will be responsible for a small caseload of client files and accountable for services arising from day-to-day dealings with beneficiaries and carers in respect of their requests to access funds in Court. You will balance and negotiate such requests and expectations with requirements set by the Judiciary whilst providing back up support to Trust Officers.
To be successful in this role, you should be able to demonstrate:
- Experience in building strong customer relationships based on superior service and foster a collaborative team spirit focussed on service delivery.
- Ability to confidently address conflict situations utilising effective negotiation techniques and provide successful solutions.
- Experience in working with people with a disability, in particular Acquired Brain Injury.
- Ability to work independently as well as being a strong team player.
- Excellent attention to detail, organisation, problem-solving and communication skills.
- Knowledge of the Supreme Court Act 1986, the Guardianship and Administration Act 1986, Rules of Court and relevant legislation.
- Experience in the trustee or related industry would be highly regarded.
At Funds in Court, we continually strive to create a high performance workplace that is characterised by creativity, innovation, flexibility and quality delivery.
How to apply
- resume
- a short covering letter
**Other Information**:
Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.
CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.
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