Employer Engagement Consultant

**Are you looking for a role where you can make a difference?**

SYC delivers Workforce Australia Employment Services at over 50 locations throughout Australia and offers a range of services to support people to succeed in their employment goals.

The Employer Engagement Consultant (or Recruitment Consultant) is responsible for developing strong stakeholder relationships and proactively engaging with and account managing recruitment activities for employers and securing sustainable employment outcomes for our Workforce Australia participants.

Based at our **Lilydale **site**, you will be part of a supportive and result driven team who are dedicated to our vision of well-being, independence, and opportunity for everyone. Day
- to-day responsibilities will include:

- Actively engageing with and account manage new and existing employer relationships, maximising placements using direct recruitment and pre-employment methods to secure sustainable employment outcomes.
- Managing employer vacancies and promoting available opportunities to internal stakeholders, conducting pre-screening activities, and referring and placing suitable participants.
- Canvassing and cold calling employers to source vacancies and employment opportunities for existing caseloads and reverse market participants to employers.
- Providing thorough Post Placement Support to employers by maintaining the prescribed contact regime to maximise employment outcomes and maintain positive employer relationships.
- Supporting the implementation and development of employment strategies and linkages for key cohorts and refer participants to relevant initiatives.

**About You**
- Previous experience in customer service, client facing or sales role.
- The ability to develop relationships with employers and relevant stakeholders.
- Time management, organisational skills and the ability to plan and prioritise in order to achieve outcomes.
- Interpersonal conflict resolution and negotiation skills along with the ability to identify innovative and lateral solutions to problems.
- The ability to confidently and effectively cold canvass employers and reverse market participants.

**For this role, you will need to**:

- Be willing to complete a Working with Children Check and National Police Check
- Have a current and valid driver's licence and your own registered vehicle with a 4 or 5 star ANCAP safety rating
- Be eligible to work in Australia

**Why join Team SYC?**
- Increase your pay with Salary Packaging options
- Career development opportunities
- Enjoy an additional day off to celebrate your Birthday*
- Wellbeing leave
- Access an additional one week of paid leave each year, through SYC loyalty leave*
- Be provided an additional paid personal leave
- Stay healthy with discounted Corporate Private Health Cover
- Access our free and confidential Employee Assistance Program
- Access to special discounts on memberships and fitness activities through Goodlife, Fitness First and Zap Health Clubs.
- Retail and Entertainment discount vouchers
- Enjoy special benefits with Beaurepaires
- Qualifying periods and terms apply.

**About us**

SYC exists so everyone can succeed.

‍We invest back into the community, helping tens of thousands of people every year to create a life without disadvantage, to build sustainable independence and to experience wellbeing in all areas of their lives.

A non-profit human services organisation, SYC was founded in 1958 to support young people experiencing disadvantage in Adelaide. We now operate nationally, supporting more than 57,000 people annually with housing, education, employment, justice, health and disability services.

We are proud to work with people who are passionate and professional, who encourage and value diversity, who are courageous, creative and, most importantly, believe in people’s potential. Our vision of wellbeing, independence and opportunity for everyone encompasses the people we work with, as well as the people who work for SYC.

**If you match the criteria, we want to hear from you**

**We’re proud to be a Circle Back Initiative Employer, and we commit to responding to every applicant.**

SYC is an Equal Opportunity Employer and is proud of our diverse workforce. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We encourage Aboriginal and Torres Strait Islander people, and people with disability to apply.