Employment Coach

**Are you looking for a role where you can make a difference?**

As an Employment Coach you will actively engage with participants to overcome career challenges, develop essential skills, and achieve their employment goals. SYC delivers employment services at over 50 locations throughout Australia. We are currently seeking for a passionate Employment Coach to join our team in **Lilydale.** This role will work across Healsville and Warburton outreach sites.

In this role, you’ll be part of a supportive and result driven team who are dedicated to our vision of well-being, independence and opportunity for everyone. Day
- to-day activities will include:

- Providing one-to-one coaching sessions to participants, assessing their career needs, and creating personalised action plans.
- Conducting career assessments and helping clients identify their strengths, interests, and values to guide their employment goals.
- Using sales strategies to work collaboratively and network with community organisations to create opportunities for participants.
- Assisting participants in developing effective job search strategies, including resume writing and interview preparation.
- Referring participants through training, counselling, and other services to increase long term employment outcomes.
- Ensuring compliance requirements are met.

**About You**
- Experience in customer service, client facing or an administrative role.
- Time management, organisational skills and the ability to plan and prioritise in order to achieve outcomes.
- Excellent communication skills with well-developed verbal, and written skills, and the ability to conduct client assessments, developing case plans and case notes and reports.
- Interpersonal conflict resolution and negotiation skills along with the ability to identify innovative and lateral solutions to problems.
- Ability to develop relationships with employers and relevant stakeholders.
- Excellent computer skills.

**For this role, you will need to**:

- Be willing to complete a Working with Children Check and National Police Check.
- Have possession of a current valid Driver’s License, willingness to drive, and your own registered vehicle with a 4-5-star ANCAP safety rating.
- Be eligible to work in Australia.

**Why join Team SYC?**
- Increase your pay with Salary Packaging options.
- Enjoy an additional day off to celebrate your Birthday*
- Access an additional one week of paid leave each year, through SYC loyalty leave*
- Stay healthy with discounted Corporate Private Health Cover
- Access our free and confidential Employee Assistance Program
- Access to special discounts on memberships and fitness activities through Goodlife, Fitness First and Zap Health Clubs.
- Enjoy special benefits with Beaurepaires.
- Qualifying periods and terms apply.

**About us**

SYC exists so everyone can succeed.

‍We invest back into the community, helping tens of thousands of people every year to create a life without disadvantage, to build sustainable independence and to experience wellbeing in all areas of their lives.

A non-profit human services organisation, SYC was founded in 1958 to support young people experiencing disadvantage in Adelaide. We now operate nationally, supporting more than 57,000 people annually with housing, education, employment, justice, health and disability services.

We are proud to work with people who are passionate and professional, who encourage and value diversity, who are courageous, creative and, most importantly, believe in people’s potential. Our vision of wellbeing, independence and opportunity for everyone encompasses the people we work with, as well as the people who work for SYC.

**If you are passionate about empowering individuals to reach their career goals, we want to hear from you**

We’re proud to be a Circle Back Initiative Employer, and we commit to responding to every applicant.