Operations Support Officer

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse Australia?
With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.
About Role
The Operational Support Officer for our Humanitarian and Settlement programs will provide high quality operational and administrative services to support the Heads of and their respective leadership teams.
Key Responsibilities
- Coordinate media and speaking engagements by managing enquiries, invitations and liaising with Marketing and Communications staff to prioritise opportunities and make recommendations to the leaders
- Draft and prepare correspondence, collate relevant reports, papers and materials, prepare high level PowerPoint presentations, speeches and undertake research to support meetings and speaking engagements
- Manage multiple projects through to completion using project management principles and practices to meet stakeholder expectations and project timelines.
- Work constructively in alignment with SSI’s values. Comply with all SSI’s policies and procedures and statutory obligations, occupational health and safety, child protection and equal employment opportunity initiatives to contribute to a safe, healthy, equitable and ethical workplace.

About You
We are seeking a skilled Personal or Executive Assistant with strong project management capabilities to join our purpose-driven organization. If you excel at managing multiple priorities, possess highly developed communication skills, and have a keen attention to detail, this role may be the perfect fit for you.
Please reach out to us for the full Position Description to review the Key Responsibilities and Measures of success.
Essential Criteria
- Minimum 5 years’ experience in a personal or executive assistant role working directly with a senior manager
- Excellent time management and organisational skills
- Demonstrated ability to manage up
- Project management experience
- Excellent verbal communication and highly developed interpersonal skills and diplomacy
- High level customer service and attention to detail
- High level written communication skills
- Qualifications in business administration or a related discipline.

About Us
Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
About our Benefits
- Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay
- Industry leading hybrid and flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight;
- Access to in-house training and learning opportunities for professional development and growth.
- Access to our inhouse wellbeing programs
- Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process
SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.
Our commitment to Diversity
To Apply
Applications close 24th November 2024
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.