Customer Service Representative Opportunities

1 week ago

South Melbourne, Australia Kogan Full time

You'll be working with a collaborative, driven team to solve problems and support our end to end customer experience.

Whether you're a recent graduate to kick off their career or have a passion for tech and exceptional customer experiences, this is a fantastic role to work within a dynamic, fast-paced and innovative space and be part of an iconic, ASX listed eCommerce business

**In this role you'll be responsible for**:

- Supporting best practice and compliance to ensure an exceptional customer experience
- Liaising with our freight carriers to ensure the prompt delivery of all orders placed via the website
- Collaborating with internal teams to support the resolution of customer queries and identifying improvements to continue to provide exceptional customer experience

**To be successful in this role, you should be**:

- A University Degree will be highly regarded, but is not essential
- Customer centric and willing to go above and beyond to ensure our customers have an exceptional experience
- Tech-savvy and ability to use various IT and cloud-based tools to improve efficiency and productivity
- Have an excellent attention to detail, with an ability to move through volume tasks with accuracy and efficiency
- A multi-tasking ninja - we expect you to juggle 50 different tasks at once without dropping the ball (we’re not kidding)
- Ready to challenge, be challenged, and work within our highly disruptive business model.
- Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future
- Your role has a lot of ownership, autonomy and little red tape
- You’ll be empowered to achieve positive outcomes and your work will have a real impact
- You’ll be at the forefront of the eCommerce industry with us and be part of a company that are the Pioneers of eCommerce in Australia
- Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ
- A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more

**To apply**

Express your interest in this opportunity by uploading your CV and Cover Letter, outlining your interest in the position and how you think you can help grow the Kogan business.

**About Us**

**Heads up

  • Customer Service Representative Opportunities

    1 week ago

    South Melbourne, Australia Kogan Full time

    As we ramp up for peak period, we have Casual Customer Service Representative roles available across the following Customer Care teams; - Marketplace: Supporting our customers who have purchased with our Marketplace Sellers, our Marketplace Resolutions team collaborate with our Marketplace team and Sellers with any customer enquiries and solutions. -...

  • Aboriginal Customer Service Representative

    3 days ago

    Bega, New South Wales, Australia Service NSW Full time $69,863 - $85,000 per year

    Aboriginal Customer Service Representative Service NSW Grade 3/4 Mobile Service centre, Far West Region This is an identified role. Aboriginality is a genuine occupational qualification and is authorised by S14 (d) of the Anti-Discrimination Act Title: Customer Service Representative (Service Centres)Salary: Service NSW Grade 3/4 ($69,863 - $85,197), plus...

  • Customer Service Representative

    1 week ago

    South Melbourne, Victoria, Australia CreativeCubes Full time $45,000 - $65,000 per year

    About the Job: ABOUT THE COMPANY: Our Customer Service Team fosters an inclusive, vibrant atmosphere where diverse individuals and businesses thrive in beautifully designed workspaces. This role is integral to the heart of our rapidly growing company. As we continue to expand, new opportunities for career growth are constantly emerging. We're seeking a...

  • Customer Service Representative

    1 week ago

    South Wharf, Australia DCA Careers Full time

    Multiple Casual Positions available with attractive hourly rate $36.31 per hour plus super - Positions based at our amazing modern office based in South Wharf! - Immediate start date! The Role We have multiple casual opportunities available as Customer Service Representatives for passionate customer service professionals that enjoys providing high quality...

  • Customer Service Representative

    1 week ago

    South Wharf, Australia DCA Careers Full time

    Ongoing Casual Positions available with attractive hourly rate $34.65 per hour plus super - Positions based at our amazing modern office based in South Wharf! - Must have full availability to work on a rotating roster between 8am to 9pm Monday to Fridayzl The Role We have multiple casual opportunities available as Customer Service Representatives for...

  • Customer Service Representative

    24 hours ago

    South Wharf, Australia DCA Careers Full time

    Multiple Casual Positions available with attractive hourly rate $34.65 per hour plus super - Positions based at our amazing modern office based in South Wharf! - Immediate start date! The Role We have multiple casual opportunities available as Customer Service Representatives for passionate customer service professionals that enjoys providing high quality...

  • Customer Service Representative

    1 week ago

    South Yarra, Australia EdAccelerator Full time

    **We're hiring a Customer Service Representative!** **$70,000-$80,000 + Super + Stock Options** This is the perfect role if you’ve recently graduated from uni, ideally have some tutoring experience, and are excited to join a fast-growing ed-tech startup. At **EdAccelerator**, we’re building the education system of the future - designing the fastest,...

  • Customer Service Representative

    3 days ago

    Melbourne, Victoria, Australia National Auto Glass Supplies Full time $50,000 - $80,000 per year

    National Auto Glass Supplies is Australia and New Zealand's premier importer and wholesaler of automotive glass products.We are currently seeking a self-motivated individual to join our team as afull-time Customer Service Representative, working out of our distribution centre in Dandenong South, VIC.Role OverviewAs our Customer Service Representative, your...

  • Customer Service Representatives

    4 days ago

    South West Coast VIC, Australia Belcardo Pty Ltd Full time $45,000 - $60,000 per year

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    3 weeks ago

    Melbourne, Victoria, Australia Frankston Packaging Co Full time

    OverviewOur Customer Service Representative position supports the sales effort by acting as a liaison between internal and external customers. This is achieved through processing customer orders and requests, as well as managing all facets of customer orders from initiation to invoicing.ResponsibilitiesProcess customer orders by creating the necessary...