Receptionist for Psychology Clinic

2 weeks ago

Kogarah, Australia Australian Institute for Human Wellness Full time

The Australian Institute for Human Wellness is a mental health clinic located in the heart of the St George health district - Kogarah.

We are currently looking for a dedicated, hardworking and friendly receptionist to join our team on a casual basis. We are looking for someone who is available Fridays 8.30am-5.30pm. One day work to start, may increase to two days.

We are currently a team of eight psychologists and two reception staff.

Your role will involve the following:

- Provide reception and administration support to staff and clients of Australian Institute for Human Wellness.
- Greet clients, handle phone calls and enquiries, schedule appointments, and perform clerical duties such as data entry.
- Using practice management software to file records, printing, scanning and maintenance of medical records
- Process payments and Medicare/insurance reimbursement for clients.
- General housekeeping and cleaning, ensure reception areas and rooms are kept tidy/clean, outside of the regular cleaning services.
- Attend team meetings and take minutes
- Assist with basic marketing/social media management
- Communication with other Health care providers to facilitate patient care
- Maintain referral databases
- Mail outs to clients and referrers

You will be working closely with the company director and principal clinical psychologist, Dr Anastasia Hronis, and may also need to act as a personal assistant. This may involve:

- Helping manage diaries and scheduling meetings
- Booking travel and accommodation
- Provide support for accounts payable to contractors
- Taking minutes in meetings

About you:

- MUST have experience working in medical/health administration
- Degree/currently studying psychology desirable
- Often as the first point of contact clients have with our clinic, it is important that you are warm, friendly, empathetic and patient
- Reliable, driven and hardworking
- Flexible and adaptable
- Work well in a team
- Respectful, supportive and courteous to clients, referrers and staff
- Ability to manage under pressure
- Detail oriented and efficient in your work
- Ensure patient privacy and confidentiality is maintained at all times

Must be willing to work on site. This is not a work from home position.

Only shortlisted applicants will be contacted. Positions may be filled before the end of the advertisement period

Please send cover letter and CV to the clinic director, Dr Anastasia Hronis.

02 9553 1842

**Job Types**: Part-time, Casual
Part-time hours: 8-16 per week

**Salary**: $28.00 - $32.00 per hour

Schedule:

- Flexible hours
- Monday to Friday

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