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Carer / Support Person

2 weeks ago

Gold Coast, Australia NAWA Wellness Full time

**About us**

At **NAWA Wellness**, we deeply care about our client’s wellbeing. Located in Queensland’s Southeast, NAWA Wellness is a Premium Residential Therapy Clinic.

Our health and wellness centre offers therapies that are focused on evidence-based medicine and The Seven Dimensions of Wellness - Physical | Emotional | Intellectual | Social | Spiritual | Environmental | Occupational. We value working closely with our valued customers to provide them with exactly what they need to look and feel healthier.

We take pride in taking the time to understand what each client needs in order to reach their goals. We are thrilled to announce that we will be opening our doors to clients and are looking for **a Carer / Support Person** to join our team on a casual basis

**Your opportunity**

At NAWA, you will improve our client’s overall wellness by delivering the highest quality care to clients in line with their individual needs. We are looking for a genuinely caring person passionate about working with people struggling with mental and/or physical health to form a strong connection with our customers and support them in everyday activities within a warm therapeutic setting.

**Critical responsibilities**

Our services are tailored to every individuals need and responsibilities for Carer / Support Person may include, but are not limited to:

- A high level of personal care and attention to detail, where you will be building strong relationships with the customers and be a true companion to them through their wellness journey
- Understanding and providing appropriate care to clients with low needs to clients with high needs who demonstrate a range of challenging behaviours
- Attend to client needs of accessing medical services and supplies when necessary
- Support, accompany and organise activities, like going to the beach, going for a hike
- Transportation: drive clients to and from services / facilities such as General Practitioner clinics, airports.
- Domestic assistance, such as keeping premises tidy and organised and attending to regular maintenance and upkeep; make clients beds, assist with meals, medications, laundry and dry cleaning.
- Orientate, educate and mentor newly employed carers about organisational policies and procedures.
- Welcome and orientate clients to the facility, perform searches - remove contraband, establish safety, supervise medical assessment - with GP.
- Assist / organise reviews with other specialists, therapists and health professionals
- Provide ad hoc unstructured therapy
- Supervise, organise and help in regular maintenance and upkeep of facilities including engaging and supervising contractors.
- Communicate regularly with the executive team.
- Liaise with marketing staff, assist in producing marketing material
- Follow up of clients - make contact to check wellbeing / feedback - organise / book other follow up appointments for clients with health care professionals
- A genuine interest and respect for the unique personalities and challenges our customers are facing
- A compassionate, empathetic, and caring nature
- A positive mindset and friendly attitude
- A professional approach, having a high sense of confidentiality and adhering to safe work practices
- Recent experience as a carer preferably in the mental health and wellness sectors
- A Certificate IV in Community Services or similar is preferred
- Current driver’s licence, a clean driving record and a reliable vehicle
- Current CPR and First Aid training
- Completion of a food safety course or willingness to complete one
- Availability for shift work (varying hours, weekend work and night work)
- Valid work visa if not an Australian Citizen or permanent resident

**Job Type**: Casual

**Salary**: $40.26 per hour

Expected hours: No less than 20 per week

Work Location: In person