Optical Assistant/dispenser

6 days ago

Canberra, Australia National Optical Care Full time

**Introduction**:
About Us

At Special Eyes Optometrists Canberra we endeavour to offer the best service possible. We are committed to achieving optimum visual performance for all our patients, by practising to the highest standards and remaining at the forefront of our profession.

We have a fantastic opportunity for a motivated person with exceptional customer service skills to join our team as an Optical Assistant. Be involved in ensuring an excellent customer/patient journey from start to finish.

**Description**:
Key Accountability Areas & Related Responsibilities
- Be able to use your previous customer service experience and knowledge to communicate clearly with patients and visitors in a bright, friendly manner and promptly attend to their needs
- Provide your fashion expertise to help patients choose frames that not only meet their needs/desires, but also look great
- Willing to keep up to date with product knowledge and fashions (e.g.: frames, sunglasses, contact lens and accessories)
- A willingness to learn and be trained, in standard optical procedures and technologies
- Maintain a tidy practice environment to ensure a positive overall patient experience

**Skills and Experiences**:
About you
- Previous customer service experience, optical experience not necessary
- Willingness to learn and work in a team with a positive can-do attitude
- Excellent customer service and communication skills
- Able to work some weekends

We would love to hear from you if you love the idea of working in a team that has strong ties to the local community, and have a passion for providing great customer service and care.

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