
Optical Assistant/dispenser
2 weeks ago
**Introduction**:
National Optical Care is a community of local eye-care practices from across Australia, committed to the highest standard of patient care and community service. Our passion is to empower eye-care excellence via our community of practices, our training and our local community connections.
We have a great opportunity for a motivated person with exceptional customer service skills to join our team on a full-time basis, providing relief and support across our various Canberra practices. Enjoy a diverse role with direct customer contact and excellent salary and benefits.
**Description**:
Key Accountability Areas and Related Responsibilities
- Be able to communicate clearly with patients and visitors in a bright, friendly manner and promptly attend to their needs
- Provide advise to help patients choose frames that meet their needs/desires and also look great
- Ensure a positive patient experience and provide friendly and efficient telephone reception service
- Willing to keep up to date with product knowledge and fashion (e.g.: frames, sunglasses, contact lens and accessories)
- Have experience with, or be willing to be trained, in standard optical procedures.
**Skills and Experiences**:
About you
- Willingness to learn and work in a team with a positive can-do attitude
- Excellent customer service and communication skills, both in person and over the phone
- Must be available for some weekend work.
If you love the idea of working in a team with strong connections to the local community, we would love to hear from you.
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