Information Support Officer

3 days ago

Brisbane, Australia Inspector General Emergency Management Full time

The office consists of a small team of 22 staff, with corporate support services provided by the Queensland Police Service. As a member of the Governance and Reporting team, you will work in partnership with our corporate service providers, to implement office practices that support the Queensland Government Enterprise Architecture (QGEA) framework and methodologies.
The successful applicant will demonstrate a sound understanding of governance and risk management as it applies to ICT asset and information management practices.
**Your key accountabilities include**:

- Undertake administration of the computerised information management systems within the area of control.
- Contribute to quality assurance through regular audits of the office's information management system, including review of work procedures and practices to ensure office compliance with relevant policies, procedures and standards.
- Support and maintain working relationships with relevant stakeholders and organisations to achieve optimum ICT service support across the office.
- Undertake research to identify issues, resolve problems and provide advice to users/management in respect to information management systems and processes within the office.
- Exercise initiative in developing and/or improving work processes and procedures to support the work performance and culture of the office.
- Assist with technology support and specifications for business as usual and project related activities, such as implementation of technology refresh or technology uplift activities.
- Contribute to the development and delivery of training programs for staff using the information management systems.
- Contribute to the progression of disaster management programs and projects through the delivery of information management system support services.
- Undertake project work autonomously and as a member of the team to support achievement of the office priority objectives.

**Role Requirements**:Technical/ Operational/ Educational experience**:

- Previous ICT and/or project/program management qualifications or experience will be favourably regarded.

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

  • Customer Support Advisor

    23 hours ago

    Brisbane, Queensland, Australia Hellios Information Full time $60,000 - $80,000 per year

    Customer Support AdvisorJob TitleCustomer Support AdvisorLocation:Gateway Office Park, Building 1, 747 Lytton Road, Murrarie, BrisbaneReporting ToOperations ManagerJob SummaryTo provide excellent customer service through first line support to our customers as well as validating and managing customer data.Key ResponsibilitiesValidationsBuild a rapport and...

  • Information Support Officer

    1 week ago

    Brisbane, Australia Queensland Government Full time

    **Role specific/technical skills: Key Duties and Responsibilities: The Information Support Officer key responsibilities are: Review relevant documents and make recommendations regarding the release of information in accordance with the relevant Acts and privacy principles. Undertake and contribute to the day to day operations of the unit by monitoring and...

  • Information Support Officer

    3 days ago

    Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    **The Information Support Officer key responsibilities are**: - Identify and analyse information management issues and recommend and implement acceptable solutions. Provide advice on a variety of recordkeeping related matters to a range of internal and external clients including recordkeeping practice queries. Contribute to the development, implementation...

  • Information Support Officer

    1 day ago

    Brisbane, Queensland, Australia UnitingCare Queensland Full time $49,999 per year

    Information Support Officer | Time for Grandparents Program | ChermsideEmployment Term: Permanent Part-Time (45.6 hours for fortnight, 3 days per week)  Location: ChermsideRemuneration: $47.97 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay)Make a meaningful difference with UnitingCare Queensland At UnitingCare we are leaders...

  • Information Officer

    1 week ago

    Brisbane, Queensland, Australia Department of Education Full time $60,000 - $80,000 per year

    This position is a great opportunity for someone interested in policy and government who is looking to grow their skills in this area. The role involves a mix of responding to urgent and emerging tasks, as well as independently managing day-to-day operational duties. It would suitsomeone with a keen eye for detail, strong written and verbal communication...

  • Information Officer

    1 week ago

    Brisbane, Queensland, Australia Queensland Department of Education Full time $60,000 - $90,000 per year

    This position is a great opportunity for someone interested in policy and government who is looking to grow their skills in this area. The role involves a mix of responding to urgent and emerging tasks, as well as independently managing day-to-day operational duties. It would suit someone with a keen eye for detail, strong written and verbal communication...

  • Information Management Support Officer

    1 week ago

    Brisbane, Queensland, Australia Department of Queensland Treasury Full time $60,000 - $80,000 per year

    Your typical day as an AO3 Information Management Support Officer may require you to:• Effectively manage and triage large volumes of inbound and outbound digital and physical correspondence; • Create files and record data accurately in electronic databases;• Accurately record metadata for QRO physical records; • Conduct regular stationery audits...

  • Information Management Support Officer

    1 week ago

    Brisbane, Queensland, Australia Queensland Government Full time $60,000 - $80,000 per year

    **Your typical day as an AO3 Information Management Support Officer may require you to:- Effectively manage and triage large volumes of inbound and outbound digital and physical correspondence;- Create files and record data accurately in electronic databases;- Accurately record metadata for QRO physical records;- Conduct regular stationery audits and...

  • Information Support Officer

    1 week ago

    Brisbane, Australia Education Full time

    **About the Role**: As the Information Support Officer you will work within a small and supportive team to: - Continuously monitor support queues and inboxes, prioritise assigned tasks, and provide progress reports to both the team and management. - Contribute to the resolution of support requests by responding to enquiries around use of online services,...

  • Information Officer

    3 days ago

    Brisbane, Australia Queensland Health Full time

    The roleThe role provides support directly to the Senior Records Governance Officer and business areas in the management of physical and electronic records including digitisation and disposal and search requests. The role will also support operational information management tasks in line with the Corporate Information Managements baseline operations. Key...