Information Support Officer

3 days ago

Brisbane, Australia Inspector General Emergency Management Full time

The office consists of a small team of 22 staff, with corporate support services provided by the Queensland Police Service. As a member of the Governance and Reporting team, you will work in partnership with our corporate service providers, to implement office practices that support the Queensland Government Enterprise Architecture (QGEA) framework and methodologies.
The successful applicant will demonstrate a sound understanding of governance and risk management as it applies to ICT asset and information management practices.
**Your key accountabilities include**:

- Undertake administration of the computerised information management systems within the area of control.
- Contribute to quality assurance through regular audits of the office's information management system, including review of work procedures and practices to ensure office compliance with relevant policies, procedures and standards.
- Support and maintain working relationships with relevant stakeholders and organisations to achieve optimum ICT service support across the office.
- Undertake research to identify issues, resolve problems and provide advice to users/management in respect to information management systems and processes within the office.
- Exercise initiative in developing and/or improving work processes and procedures to support the work performance and culture of the office.
- Assist with technology support and specifications for business as usual and project related activities, such as implementation of technology refresh or technology uplift activities.
- Contribute to the development and delivery of training programs for staff using the information management systems.
- Contribute to the progression of disaster management programs and projects through the delivery of information management system support services.
- Undertake project work autonomously and as a member of the team to support achievement of the office priority objectives.

**Role Requirements**:Technical/ Operational/ Educational experience**:

- Previous ICT and/or project/program management qualifications or experience will be favourably regarded.

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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