Outcome Claims Officer

17 hours ago

Melbourne, Australia AMES Australia Full time

Employment | Little Collins Street (HQ) | Ongoing - Full-time
- Full-time Ongoing position, based at any of our NSW or VIC locations; to be negotiated
- Focus on ensuring all employment outcome claims are made in a timely manner and meet the requirements of Employment Services Deeds, processes, procedures and associated guidelines
- Annual salary is $62,501 + 12% super
- Other benefits include:

- Regular performance feedback and performance review process
- Supportive environment and caring work culture with work/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)

**About the role**:
The **Outcome Claims Officer** will liaise with the AMES Australia Sites, employers and clients to follow up on declaration of earnings and report under-declaration of earnings to the relevant Government Department.

**To be considered for this role, you will be able to demonstrate the following key selection criteria**:

- Minimum 2 years’ administration experience
- Demonstrated strong administration and organisational skills including the ability to meet tight deadlines
- Effective communication skills, both written and verbal
- Ability to adapt to change, including to learn new systems and processes as needed
- Proven experience working in a team environment
- Ability to interpret and understand policy and process information
- Your current resume
- Cover letter addressing the key selection criteria outlined above

**About us**

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia's Values include: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights

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