Claims Data and Reporting Officer

4 days ago

Melbourne, Australia Comcare Full time

**Overview of the Team and role**

The Claims Client Experience team is responsible for enhancing the experience of Comcare’s claims clients including employees, employers and other stakeholders.

The team develops methods to determine claims’ stakeholder experiences and identify projects to improve (including through user-centred design), including service recovery activities. The team coordinates communities of practice across employer, provider and claimant experience.

The team is multi-disciplinary, agile, and diverse and works across the group and Comcare to help support and enable claims outcomes.

The Claims Data and Reporting Officer works as part of an agile team driving Claims Management Group’s data knowledge, stewardship, analysis and reporting. This role assists with proper data definition, accuracy and use. The role supports claims management reporting. The Claims Data and Reporting Officer reports to the Assistant Director, Claims Data and Reporting.

**Security Clearance**

Ability to obtain and maintain a Baseline Security Clearance.

**How to apply**

Please review the Job Information Pack below and provide a statement of claims with your responses outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role (maximum 2 pages).

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