Clinic Administrator- Specialist Consulting

Reference Number
- 56175
- Employment Type
- Part Time Ongoing, Full Time Ongoing, Fixed Term Full Time, Fixed Term Part Time
- Entity
- Monash Health
- Department
- Specialist Consulting Clinics, Monash Moorabbin
- Location
- Moorabbin Hospital
- Position Summary
- Grow your career and experience within an amazing team
- Come and work for Victoria's largest Health Service
- Full time/ Part Time, Ongoing & Fixed Term positions available to commence ASAP

**_ Working in healthcare has never been more important or meaningful._**

**Our Journey-** **Specialist Consulting Clinic**

The Specialist Consulting service provides an extensive range of medical and surgical specialist clinics that are supported by multidisciplinary staff including allied health specialists, diagnostic services and interpreter services.

Specialist Consulting clinics operate across Monash Health, both within our hospitals and at other satellite locations with a centralised referral management team.

Our Specialist Consulting Clinic is seeking compassionate and motivated individuals who have outstanding customer service skills to join the team at Monash Health Specialist Consulting (Outpatients), Moorabbin. Our clerical staff provide reception and support services to the Specialist Consulting clinical team and their patients, located across a number of locations in Monash Medical Centre, Clayton.

**We currently have multiple positions available for Full time, Part time, Ongoing and Fixed term opportunities.**

**A Day in the Life**:
You will be responsible for ensuring the patient experience is second to none and patients are treated with respect and dignity while seeking the support and services of Monash Health.

Creating an excellent first impression of Monash Health, you will provide a friendly, courteous and professional greeting to all visitors to Specialist Clinics Outpatients either by telephone or in person, and to support them in relation to the purpose for their contact and/or visit.

Typical daily duties will include;
- Provide a friendly, courteous and professional greeting to all visitors/patients
- Answer and assist incoming callers in a friendly, courteous and professional manner at all times
- Ensure appropriate standard of presentation and maintenance of reception area
- Maintaining a high level of customer service at all times
- Ensure all outpatient activity is accurately captured and data including VINAH data requirements meet required standard and regulation
- Collaborate with the implementation of new processes
- Demonstrate respect and support towards other team members

**What you bring**

Communication skills and teamwork are extremely important in this role as you will be working in a diverse team. You are an experienced Leader and thrive on working in a dynamic, fast paced environment, demonstrating a flexible, can-do attitude and strong organisational, communication and time management skills.

You are a proactive and experienced healthcare administrator who enjoys working in a fast paced environment. Working in a hospital environment doesn’t faze you and you are able to maintain and demonstrate integrity, compassion, accountability, respect and excellence.

**_ You will also demonstrate_**_ _
- The ability to adapt in a changing environment to meet demands
- Friendly and helpful customer service and communication skills
- Proven organisational skills and can work autonomously
- Demonstrable ability to manage a range of administration responsibilities across a number of areas
- A quality focus whilst ensuring work is completed within the required timeframes
- A flexible approach to staggered start and finish times

**In return**

Ours is a connected team with strong shared values and an unwavering commitment to excellence. Ours is also a highly skilled, collaborative and welcoming team where the only limit in your career is you.
- There is no better time to join us and here’s just a few reasons why:

- _
- Access to Monash Health in-house learning portals to further expand your clinical skills and knowledge base
- Avenues to further develop your leadership and project management skills
- Mentorship and career guidance
- Support to attend relevant forums and conferences
- A supportive learning environment, should you wish to undertake postgraduate studies

All our full-time employees have the opportunity to accrue a day off every four weeks. In addition, you will have access to benefits including salary packaging to increase your take-home pay, access to on site staff car parking and gym, uniform and a comprehensive Employee Assistance Program (EAP).

**_ Monash Health is a great place to work so come join The Specialist Consulting Clinic. _