Administrator, Program Support Ageing and Social

Permanent fulltime, Program support administrator, Richmond
- $32.81 Not for Profit with salary packaging benefits & work life balance
- Collaborative, and highly supportive team environment

**About Us**

Access Health and Community, with a 150-year legacy of compassionate care, is on a mission to build healthier lives together. Our team of over 400 dedicated employees and 200 volunteers, serves across 18 locations. We are thrilled to announce our upcoming merger with Inspiro, a trusted partner in community health. Inspiro, with a skilled team of 100, is dedicated to providing accessible, inclusive, and high-quality care in the Yarra Ranges. This merger strengthens our commitment to delivering exceptional care and opens up new opportunities for our team and the communities we serve.

**About the role**

An exciting opportunity to join our thriving community health care organisation and work within a truly supportive and valued based culture and engaged workforce. The Program Support Administrator will provide efficient administrative support to assist our Ageing and Social Support team in delivering individual and group social support and respite across Richmond, Boroondara and Manningham.

The Ageing and Social Support program offers flexible in-home respite and social support during the day, as well as Social Support Group outings and activities. Hours are mainly Monday-Friday 9am - 4:30pm. Our qualified staff provide individualised care and support to assist each of our clients (and their carers) to stay active, connected, involved and independent at home.

**What you will be doing**
- Managing staff rosters and scheduling client in-home respite sessions and accompanied outings, including liaising with Respite Assessor
- Assisting carers and clients in providing information about any changes to regular service provision, such as changes to transport arrangements, or changes to session times
- Managing attendance records, general administration and undertake Trak data entry
- Maintaining accurate client records and documentation for individual and group activities
- Providing friendly and welcoming support to clients within the centre and answer calls in a friendly welcoming manner to ensure an efficient service to all stakeholders and clients
- Managing purchasing food and liaising with caterers

**What you will bring**
- Key Selection Criteria_
- Minimum of 3 years’ experience in an administrative role within an aged, disability or community program
- Experience in managing time effectively, prioritising daily tasks and other requests
- Accurate and quick data entry skills, able to work with deadlines and strong ability to multi-task
- Previous administration / customer service experience with strong attention to detail, communication and relationship building skills

**Attributes**
- Previous administration experience and customer service skills essential
- Experience in managing time effectively, prioritising daily tasks and other requests
- Strong Attention to detail, communication and relationship building skills
- Experience working with Aged Care clients, home care packages and the Commonwealth Home Support Program (CHSP)
- Experience with rostering and managing multiple priorities
- Knowledge of Experience working with Aged Care clients, home care packages and the Commonwealth Home Support Program (CHSP desirable)
- Care Planning
- Demonstrated behaviours consistent with AccessHC values

**Access Health and Community Culture & Benefits**

At Access Health and Community, we offer more than just a fulfilling career: - we provide an environment where you can thrive in a culture of collaboration and support. Our team members share a common commitment and passion to make a positive impact, and we believe that this shared ethos creates a range of benefits for all who work with us. From opportunities for personal and professional growth to a sense of purpose and belonging, our culture promotes an environment of success and fulfilment. Come join us and experience the rewards of a career where you truly make a difference.

***A truly supportive and valued based culture and engaged workforce
- A culture of trust and empowerment for people to grow and thrive
- Commitment to a work-life balance with flexible working conditions
- An authentic focus on staff wellbeing and health
- Employee Assistance Program (EAP)
- A commitment to ongoing professional Development and career growth
- Paid parental leave and opportunity to purchase additional leave
- Annual leave Loading
- A truly supportive and valued based culture and engaged workforce
- A culture of trust and empowerment for people to grow and thrive
- Commitment to a work-life balance with flexible working conditions
- Generous salary packaging opportunities (up to $15,990 per annum + $2,650 meals/entertainment expenses)
- A commitment to ongoing professional development and career growth

**Applications close DATE: 17th November 2024**

As a vaccine pos