Information and Communication Technology Manager

Posted: 25/09/2024

Closing Date: 08/10/2024

Job Type: Permanent - Full Time

Location: Richmond

Job Category: Community Services and Development,IT

**About the organisation**:
**Jesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential.** We reflect on the critical factors shaping our contemporary world; the social, political and economic contexts, and we adapt our practice to work with those most in need.**:
Since 1977, Jesuit Social Services has provided services to some of the most disadvantaged in our community.

We place a high priority on advocacy and are a leader in policy development and research.

**About the role**:
Jesuit Social Services is currently seeking an experienced Information and Communication Technology (ICT) Manager. This role will manage the delivery of a reliable, effective and secure ICT service that supports Jesuit Social Services’ strategies and work towards its mission and purpose.

This is a full-time role, based at our Central Office in Richmond.

Competitive remuneration, plus salary packaging benefit, is offered together with ongoing professional and career development as well as opportunities for personal growth.

**What Jesuit Social Services can offer you**:

- An organisation that lives its values, through its day to day work
- A welcoming and supportive relational environment
- A comprehensive Induction and Orientation program
- Ongoing training and development related to your role
- Employee assistance program
- A competitive salary plus salary packaging benefits
- Generous leave

**About the program**

**Central Office**

Jesuit Social Services engages with people from diverse backgrounds experiencing complex problems, including those associated with mental illness, substance misuse, family breakdown, offending behaviour, homelessness, unemployment, poverty and social exclusion.

Jesuit Social Services operates a range of programs for disadvantaged young people, families and communities from various operational sites.

**Finance and Organisational Processes**

Finance and Organisational Processes is responsible for financial administration, operations, risk management, contracts, compliance and ICT of Jesuit Social Services and is located at Central Office.

**Desired Skills and Experience**:
**About you**:

- Tertiary qualification/s in Information Technology and/or significant relevant experience in field
- Minimum five years’ IT operations management experience managing day-to-day ICT systems operations and multiple vendors, including projects dependent on multi-vendor collaboration and dependency management, in an organisation with a highly diverse and decentralised workforce
- Experience with oversight of the service, network and cloud providers, and their integration and coordination to provide a secure, effective and reliable IT service to the organisation
- Experience in developing/contributing to an enterprise view of the organisation's data to support decision making
- Proven track record in ICT project management and ability to prioritise and manage varied and conflicting demands to agreed standards and timelines and to clearly communicate milestones and outcomes
- Strong written and verbal communication and negotiation skills. Proven ability to effectively communicate to technical and non-technical staff at all levels of the organization

**How to apply**:

- Upload your resume and cover letter incorporating your responses to the Key Selection Criteria from the Position Description.

**Applications close at 5.00pm on Tuesday 8 October 2024.**

**Jesuit Social Services is an Equal Opportunity Employer, committed to providing a working environment that embraces and values diversity and inclusion. We celebrate and welcome all people regardless of ethnicity, cultural background, age, gender, sexuality, disability or religious affiliation.**

**Jesuit Social Services is a Child Safe organisation and is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.