Rostering Officer

4 days ago

Newcastle, Australia GWG Full time

Experienced Rostering Officer
- Work close to home for a key operational role to support the disability services
- Full-time role in a growing team and great culture that is hard working, passion

**About the Company**

Operating for 20 years, this organisation was started with a passion and determination to provide superior care and a better quality of life for people living with a disability. Today, the organisation based in their Raymond Terrace location, continues to grow and is a registered provider with the NDIS, offering respite and residential care services as well as fantastic day programs across multiple sites.

**The Opportunity**

**Key Responsibilities**:

- Establish and publish rosters that align with residents and operational needs.
- Update and amend rosters as needed to accommodate availability, sick leave, unplanned leave, and annual leave.
- Supporting the identification of rostering needs and working closely with team leads to fill gaps
- Coordinate all rostering requests ensuring they are completed accurately and in a timely manner to reflect client requests, within scope of role
- Update and maintain roster changes (or similar system) to ensure accuracy of roster changes - could you word this into the second dot point?
- Meet deadlines whilst maintaining attention to detail and accuracy including a strong focus on quality of work
- Monitor hours worked by support workers to ensure they are working within the scope of industrial relations obligations
- Strive for continuous expansion in work practices by seeking and reporting opportunities for improvement

**About You**
- Your passion for equality, attention to detail, and commitment to quality will see you succeed in this exciting full-time opportunity
- Demonstrated experience and understanding of rostering, scheduling processes & rostering software
- Experienced in supporting staffing and associated HR requirements
- Good knowledge and understanding of the NDIS
- Knowledge of the Social, Community, Home Care and Disability Services Industry Award 2020 (SCHCADS) will be an advantage.
- Excellent organisational skills with the ability to work in a highly productive, fast paced environment
- Sound verbal and written communication skills
- Highly developed computer literacy
- Ability to interpret data and make informed decisions
- Minimum two years’ experience in disability/aged care, rostering and administration (desirable however not essential)

**Appropriate SCHADS Level depending on experience**

**Key Requirements**:

- Demonstrated rostering experience, administration and data entry role utilising rostering computing systems and client information databases
- Demonstrate a positive and professional “can-do” attitude, excellent verbal communication skills and the ability to work within a team and independently

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