Payroll Operations Advisor

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Education

**Salary**: $76,817 - $93,275

Occupation: Human Resources

Reference: VG/DE/PES/20001138

**About the Department**

The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society. The department supports a culture of leadership, learning and renewal in all workplaces with opportunities for career development and advancement.

**About the Division**

The People Strategy and Operations (VPS) Division is responsible for managing HR operations and providing strategic support for both corporate staff and accommodation services. It oversees corporate environments, sustainability initiatives, payroll, recruitment, policy development, workplace relations, and workforce management. Operating under a values-based framework, the division prioritizes meeting client needs and improving policies and processes, to deliver on our corporate responsibilities.

It's an exciting time to join the People Services branch, which manages payroll, people operations, talent acquisition and HR services with the goal of attracting and retaining top talent, whilst nurturing a culture of high performance and innovation. The branch is currently implementing a new innovative operating model to introduce more efficient work methods and enhance its service delivery to the business

**About the Role**

This opportunity sits within the People Services Branch who are embarking on an exciting period of transformation. The successful applicant will have the opportunity to be a part of our future operating model design and preparing us for the future. This role will work across multiple client groups to provide operational support in a fast-paced environment. It has a primary focus of liaising and supporting internal clients with payroll services throughout the employee lifecycle and assisting with investigating and solving complex payroll issues.

**Capabilities**

The Payroll Advisor will be flexible and adaptable with the ability to maintain quality under pressure. Strong critical thinking and problem-solving skills are essential, as are effective stakeholder management and customer focus to deliver high-impact services that meet client needs.

**Desirable Qualifications and Experience**

The successful applicant will have;
- Good attention to detail.
- Demonstrated work experience in a Payroll operational service delivery environment.
- Experience using payroll systems such as Chris21, SAP, MYOB, Xero.
- Understanding of HR functions and best practice.
- A desire to learn.
- The ability to be responsive and enjoy working in a high-volume team environment.
- Strong customer service and communication focused on positive outcomes.
- The ability to be proactive and take responsibility in identifying and proposing workable solutions to issues.
- Strong organisational ability with excellent written and verbal communication skills.

**How to Apply**:
Applicants are required to submit a CV and cover letter (max 2 pages for cover letter) summarising their skills, relevant experience and suitability to the role in line with the duties and required capabilities.

**Further Information**

For more details about this position please see attached position description

Applicants requiring adjustments can contact the nominated contact person

**Applications close 11:59pm on 28th of January 2025.