Loan Origination Analyst

2 weeks ago

Sydney, Australia Commonwealth Bank of Australia Full time

Loan Origination Analyst - Margin Lending

CommSec is Australia's leading online stockbroker offering clients access to Australian Equities International Equities, Exchange Traded Options, Margin Lending, Cash and Equity Capital Market Transactions.

**More specifically, your main responsibilities will be to**:

- Meet with bankers and clients as a Subject Matter Expert (SME)
- Respond to and action customers queries in a timely and effective manner.
- Address and resolve customer complaints in a timely manner.
- Proactively contribute to continuous improvement ideas and best practice to the team.
- Develop and retain strong relationships with business partners and key stakeholders.
- Keep up to date with changes to products and services, policies and procedures relevant to the role.
- Be customer obsessed and ensure we are always doing the right thing by our clients

**We're interested in hearing from people who have**:

- Track record of delivering exceptional customer service
- Ability to read and interpret financial statements and prepare credit submissions for individual, joint and company applicants
- Have a phenomenal sense of time management and prioritisation.
- Ability to work autonomously and be able to meet role objectives and KPIs
- Have experience within Financial Markets, Banking and/or Lending, allowing you to expertly educate clients on our product offering is highly regarded

**Your development**:

- As a Lending Analyst at CommBank, your opportunities are endless. We're investing in in our people to provide consistent and clear career pathways, deliver more development opportunities and provide best in market training.
- CBA supports Hybrid/ Flexible working.(note first 6 months will require 100% in office attendance)

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 04/10/2024

Job ID REQ218666

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