Hospitality Learning and Development Specialist
3 days ago
**Company Description**:
**BETTER BEGINS HERE**
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
At Crown Resorts, we believe our people are the heart of our success. We’re committed to fostering a positive, inclusive, and values-driven culture where everyone can thrive. We’re currently seeking a passionate and experienced** Hospitality Learning and Development Specialist**to join our Culture, Learning and Development team in Perth.
As the Hospitality Learning and Development Specialist you will lead the onboarding and training portfolio across our largest Business Units, Food & Beverage and Hotels, which together represent over half of our total workforce. In this pivotal role, you’ll drive the delivery of accredited and non-accredited programs, provide expert guidance on training design, and ensure seamless execution aligned with business needs.
**Key Responsibilities**:
- Lead a team of 3 hospitality training advisors delivering technical training and performance uplift across the hospitality portfolio for Crown Perth.
- Ability to deliver operational training across Hotels and Food and Beverage, as well as manage and prioritise work for the portfolio.
- Strong stakeholder management skills, engaging with and meeting the priorities of the business and against the Hospitality Academy scope of work.
- Design and develop technical training content with the team, including accredited training.
**Qualifications**:
**About you**
You’ll bring the following:
- Must possess 8+ years in Hospitality, ideally working in an integrated resort, and/or having both Hotels and Food and Beverage experience.
- Proven ability to design, development and facilitate learning programs within the Hospitality portfolio.
- Proven experience coaching others and identifying areas for improvement within hospitality operations.
- Able to lead a small team
- Strong stakeholder engagement skills
- Current Certificate IV in Training and Assessment is essential
- Hospitality Certificate III Diploma in Hotel Management or equivalent is essential
- RSA is essential
**Additional Information**:
**What you can expect from us**
On top of exciting career possibilities, we offer better exposure to experiences and learning.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
-
Burswood, Australia Crown Resorts Full time**Key Responsibilities**: - Lead a team of 3 hospitality training advisors delivering technical training and performance uplift across the hospitality portfolio for Crown Perth. - Ability to deliver operational training across Hotels and Food and Beverage, as well as manage and prioritise work for the portfolio. - Strong stakeholder management skills,...
-
Learning and Development Consultant
1 day ago
Burswood, Australia Aegis Aged Care Group Full timeAn exciting opportunity has arisen to join the Aegis team as the Learning and Development Consultant. As the Learning and Development Consultant, you will play a pivotal role in both the strategic and operational aspects of the Learning and Development functions across the Aegis group. The role is directly accountable for the initial development of a group...
-
Marketing Executive
3 days ago
Burswood, Australia Crown Resorts Full time**BETTER BEGINS HERE** Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more...
-
Marketing Executive
1 week ago
Burswood, Australia Crown Resorts Full time**Company Description**: **BETTER BEGINS HERE** Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore...
-
Bar & Waitstaff Opportunities
1 week ago
Burswood, Australia Crown Resorts Full time**Company Description**: **BETTER BEGINS HERE** Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore...
-
Bar & Waitstaff Opportunities
1 week ago
Burswood, Australia Crown Perth Full time**Company Description** BETTER BEGINS HERE** Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore...
-
Bar & Lounge Manager - The Waiting Room
2 weeks ago
Burswood, Australia Crown Resorts Full time**Company Description**: **BETTER BEGINS HERE** Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore...
-
Purchasing & Sourcing Manager
1 week ago
Burswood, Australia Crown Resorts Full time**Key Responsibilities**: - Develop and implement cost-effective purchasing strategies for site-specific goods and services - Build and maintain strong relationships with internal stakeholders and suppliers - Engage with business units to understand needs and provide strategic procurement advice - Monitor supplier performance and drive continuous...
-
Venue Manager
2 days ago
Burswood, Australia Crown Perth Full time**Company Description** BETTER BEGINS HERE** Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore...
-
Host - Silks
1 week ago
Burswood, Australia Crown Resorts Full time**Company Description**: **BETTER BEGINS HERE** Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore...
