Hospitality Learning and Development Specialist

3 days ago

Burswood, Australia Crown Resorts Full time

**Key Responsibilities**:

- Lead a team of 3 hospitality training advisors delivering technical training and performance uplift across the hospitality portfolio for Crown Perth.
- Ability to deliver operational training across Hotels and Food and Beverage, as well as manage and prioritise work for the portfolio.
- Strong stakeholder management skills, engaging with and meeting the priorities of the business and against the Hospitality Academy scope of work.
- Design and develop technical training content with the team, including accredited training.

**Qualifications**:
**About you**
You’ll bring the following:

- Must possess 8+ years in Hospitality, ideally working in an integrated resort, and/or having both Hotels and Food and Beverage experience.
- Proven ability to design, development and facilitate learning programs within the Hospitality portfolio.
- Proven experience coaching others and identifying areas for improvement within hospitality operations.
- Able to lead a small team
- Strong stakeholder engagement skills
- Current Certificate IV in Training and Assessment is essential
- Hospitality Certificate III Diploma in Hotel Management or equivalent is essential
- RSA is essential

**Additional Information**:
**What you can expect from us**

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

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