Networks Technical Expert

1 week ago

Hobart, Australia Telstra Full time

An excellent opportunity has become available for a highly motivated and passionate Networks Technical Expert to join the Managed Networks Team.

**The opportunity**:
As the Networks Technical Expert, you will provide level 3 operational support for a significant Government and Enterprise customer network - including activations, pro-active management and fault resolution. Your position will also include a focus on Complex Fault Investigation, Project participation and operational improvement. Additionally, this role will provide technical leadership for Telstra’s customers, stakeholders and engineering while undertaking day to day operational tasks, network audits, network activity reviews and proactive maintenance tasks

**Your key responsibilities and major tasks include, but are not limited to**:

- Perform or participate in complex, specialised technical investigations to determine/confirm system and design standards and performance parameters for the networks, infrastructure, products and services supplied and operated by Telstra
- Deliver and/or develop technical training, updates & or briefings to staff to ensure understanding of process & procedures
- Diagnose and restore complex issues with the networks, infrastructure, products and services supplied and operated by Telstra
- Prepare process documentation to describe how networks, infrastructure, products and services operate.
- Provide input into and maintain technical documentation.
- HSE Responsibility: Take reasonable care for your own safety and the safety of others, comply with and implement any reasonable Telstra HSE instruction, policy, standard, minimum requirement or procedure, and support Telstra to meet its duties under the relevant safety and environmental legislation.

**Enough about us, let's talk about you. To hit the ground running we are looking for individuals who can confidently demonstrate the following**:

- IP Routing & Switching - Expert knowledge of IP Routing and switching. Extensive experience in all the major routing and switching protocols, such as MPLS, BGP, EIGRP, OSPF, RIP, RIP V2, and Multicast, Spanning Tree, VLANs
- Seasoned professional in providing level 3 support dealing with customers and complex platforms and product issues
- Cisco Wi-Fi technologies
- Firewall architecture (including security policy administration)
- High level of experience with Cisco enterprise routers & switches essential
- Knowledge of access technologies (NBN, Ethernet, 4G and Fibre Services)
- ITILv3 certified
- Experience with SD-WAN
- Experience with Cisco ISE
- Experience with Cisco DNAC
- CCIE routing & switching
- Cisco CCNP (Security, Data Centre)
- We fully embrace flexibility and choice at Telstra and it’s as unique as you. We believe every role can flex in some way and encourage you to work where, when, and how you are most engaged, safe, and productive. Talk to us about how a role could be flexible for you_

We're after the right blend of experience and enthusiasm and look for cultural add, rather than cultural fit. We benefit from the unique gifts and backgrounds of each person in our business and push for diversity of thought in all we do.

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