Contact Workers

**Family Contact Workers**:

- **Baulkham Hills Location**:

- **Full Time positions available**

This position will be based at Bella Vista Office and will involve travel to the carers home to promote the connections a child or young person has to their families. The Family Contact Worker will be required to support and supervise contact between children and young people and their families. A Pool Car will be used to transport the young people.

**_ Keep Calm And Be Happy_** - What are the benefits?**
- Hourly rate based on SCHADS Award 2.1
- Ongoing training and career development opportunities
- Self-Organising Team based structure and an inclusive culture. You will have autonomy and the opportunity to make decisions and implement your ideas to provide Better Service to the people we support
- We take COVID-19 seriously and provide PPE, regular information updates and practice the latest health advice
- Centralised rostering team to ensure you are busy
- Therapeutic & Behavioural support from a national team of clinicians to reduce harmful behaviour, develop customer social skills and mentor staff
- Crisis and incident support from national 24/7 Incident Response team
- Reflective Practice training and ongoing practice support from Practice Development specialists

**_Own It_** - How we get the job done**

As a Family Contact Worker, your responsibilities will include:

- Provide transport to and from and supervise contact for children and young people with their families
- Provide comprehensive reports outlining these activities and interactions driving contact
- Work alongside the Case Manager and ensure the case plan developed is relevant and meets the need of the child and young person
- Advise Case Manager of any child protection issues immediately
- Take initiative to cease contact if the visit is not meeting the child or young person's needs
- Embrace cultural needs and views of children and young people
- Embrace diversity, positivity and adopt an anti-bias approach

**_Make It Matter_** - What you will bring to make a difference in other's lives**

As a Family Contact Worker, you will have the following:

- Understanding of and experience working with children and young people in Out of Home Care
- Demonstrated ability to identify any risks of contact to children and young people
- Ability to work in an environment whereby there is conflict between carers and natural parents
- High level of report writing ability with excellent literacy skills, written and oral communication skills
- Understanding and knowledge of current child car restraint legislation
- Knowledge of Permanency Support Program and ability to comply with relevant legislation and regulations

**Essential Qualifications**:

- Diploma in Community Services
- Current Drivers Licence (Mandatory requirement)
- Current Working with Children Check Card (valid for paid work)
- Current NDIS Worker Clearance (or willing to obtain)
- Current First Aid Certificate, HLTAID003 (or willing to obtain)

The full position description can be reviewed here.

**_ Respect_** - Who we are and why we do it**

We’re people who care. Lifestyle Solutions provides services to people with a disability, young people and children in Out of Home Care, their families, and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals. Our national workforce is committed to providing service that is reliable, responsive, flexible, friendly, empathetic, and caring.

We believe everyone is equal.

We stand for everyone in society having equal opportunity and equal respect. We do this by providing our customers access to quality services and dedicated people who make a real difference in their lives. We believe this is everyone’s fundamental right. You can learn more about us here.

**Join Us - Next steps**
- Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment._