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Benefit Payments Consultant

2 weeks ago

Melbourne, Australia UniSuper Full time

**Fantastic 12 month contract within Australia’s hidden superannuation gem**:

- **Be part of an organisation undergoing a time of exciting transformational change**:

- **Additional 3 days paid leave over the Christmas period
**About US**
UniSuper is a place where brilliant thinkers and passionate people come together. As one of Australia’s largest super funds, the work you’ll do with us makes a meaningful difference today and tomorrow for our members, the planet and for you.

**The role**
Work within a fantastic team that ensures all administrative tasks including exception reporting, quality checking and day to day transactions are completed by agreed timeframes. Whilst providing quality and timely customer service you will also:

- Ensure that member records are updated and accurately maintained in-line with Benefit Payments agreed objectives
- Undertake Benefit Payment tasks
- Respond to written, phone and electronic enquiries from members, employers and Superannuation Officers
- Prepare reports derived from member records

**About you**
We are looking for an individual who has worked in fast moving transformation environment and is comfortable working with a degree of ambiguity.

You will have exceptional attention to detail, excellent organisational skills and an ability to work as part of a team. The ability to deal with competing priorities and work to deadlines is equally important, as well as:

- Benefit payments experience - essential
- Excellent communication and interpersonal skills
- Sound technology and numeracy skills including MS Office
- Proven customer service experience

**What US offer**
We take a long-term outlook and will invest in our employee's development and training with a personal development plan and yearly funding to support your career goals, as well as these amazing benefits:

- Highly achievable performance incentive
- 17% super as standard but with the ability to dial down to 10.5%
- Additional 3 days paid leave over the Christmas period - equating to 5 weeks leave
- Additional 3 days ‘Community and Culture’ leave allowing you to give back to your community and celebrate what is important to you

We're passionate about knowledge and sharing it amongst our members and our employees, therefore we believe that 60% in office is the best way to collaborate and build relationships with your colleagues whilst offering flexibility as to how this works for you.

If you feel you have the experience and skills required for this role, please apply

**Think Great. Create Great.