Customer Services Assistant

1 day ago

Melbourne, Australia INTERISK Full time

**Full Job Description**
- **Part Time Position**:

- **Guaranteed base earnings**:

- **Paths for career progression with a trusted national brand**

Discover a great place to work at INTERISK - an Australian Retail icon in the home and lifestyle space.

The INTERISK is seeking a passionate, customer service focused Customer Service Assistant to join them in delivering _Great Service, Always_ to their customers.

You have a good understanding of purchasing processes, general retail operations and liaising with customers providing exceptional customer service.
**To be successful you must**:

- Have a passion for retail
- Be highly motivated and results driven person with outstanding customer service and communication skills
- Enjoy working in a team environment

**What we require**:

- Excellent communication skills in both verbal and written English
- To be highly organised and possess great time management skills
- Must be motivated and have a great eye for detail
- Able to work with mínimal supervision
- Competent computer skills with sound knowledge in Excel and Word
- Experience of resolving customer complaint and making quick decisions to ensure happy customers and timely accurate

**services**
- Enthusiasm and willingness to learn with a "can do" attitude
- Have the ability to prioritise workload and meet deadlines
- Flexibility across retail trading hours including weekends, public holidays and late night trades

**What we offer**:

- Generous staff discounts
- INTERISK is a strong advocate of career progression with a wide support network for professional development
- An environment where good performance is recognised and rewarded
- A flexible and positive work environment

**Job Type**: Part-time

**Salary**: $42,950.00 - $75,346.00 per year

**Benefits**:

- Child care assistance
- Employee mentoring program
- Profit sharing

Schedule:

- 8 hour shift

Supplementary Pay:

- Commission

Ability to commute/relocate:

- Melbourne VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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