Customer Services Assistant

2 weeks ago


Melbourne, Australia INTERISK Full time

**Full Job Description** - **Part Time Position**: - **Guaranteed base earnings**: - **Paths for career progression with a trusted national brand** Discover a great place to work at INTERISK - an Australian Retail icon in the home and lifestyle space. The INTERISK is seeking a passionate, customer service focused Customer Service Assistant to join them in delivering _Great Service, Always_ to their customers. You have a good understanding of purchasing processes, general retail operations and liaising with customers providing exceptional customer service. **To be successful you must**: - Have a passion for retail - Be highly motivated and results driven person with outstanding customer service and communication skills - Enjoy working in a team environment **What we require**: - Excellent communication skills in both verbal and written English - To be highly organised and possess great time management skills - Must be motivated and have a great eye for detail - Able to work with mínimal supervision - Competent computer skills with sound knowledge in Excel and Word - Experience of resolving customer complaint and making quick decisions to ensure happy customers and timely accurate **services** - Enthusiasm and willingness to learn with a "can do" attitude - Have the ability to prioritise workload and meet deadlines - Flexibility across retail trading hours including weekends, public holidays and late night trades **What we offer**: - Generous staff discounts - INTERISK is a strong advocate of career progression with a wide support network for professional development - An environment where good performance is recognised and rewarded - A flexible and positive work environment **Job Type**: Part-time **Salary**: $42,950.00 - $75,346.00 per year **Benefits**: - Child care assistance - Employee mentoring program - Profit sharing Schedule: - 8 hour shift Supplementary Pay: - Commission Ability to commute/relocate: - Melbourne VIC: Reliably commute or planning to relocate before starting work (required) **Experience**: - Inbound call centre: 1 year (preferred) - Outbound call centre: 1 year (preferred) - Customer service: 1 year (preferred) Work Authorisation: - Australia (preferred)


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