Customer Service Operator

4 days ago


Melbourne, Australia Tata Consultancy Services Full time

As a Customer Service Operator, you will play a crucial role in assisting customers within the telecommunications sector. You will handle a variety of inquiries, including upgrading their 3G network, troubleshoot mobile phone and wireless connection issues, and provide top-notch support. This role offers extensive paid training, hands-on experience, and the chance to learn from industry leaders.

Key Responsibilities:

- Respond to customer inquiries and troubleshoot technical issues.
- Assist with mobile and wireless connection problems.
- Maintain high standards of customer satisfaction and efficiency.
- Maintain high levels of record keeping



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