Village Support Officer

3 days ago

Belrose, Australia Keyton Full time

Peace of mind provider or as we call it, Village Support Officer
Do you get joy from being a valued support to people?
Do you want to work for an organisation that genuinely cares for both its employees and customers?

**Benefits**:

- Competitive hourly rate + casual loading
- Working with a supportive and fun team
- Thrive as part of a strong team in an exceptional work environment
- Career development and growth opportunities
- Employer referral program
- Annual vaccinations and skin checks
- Health & Wellbeing and Reward Program
- Unmind mental wellbeing app access
- Excellent company discounts and benefits on offer
- Discounted health insurance, annual vaccinations and skin checks
- The opportunity to make a meaningful impact in the lives of our residents

Grow your career at Keyton
With over 75 villages and more than 17,000 residents nationally, Keyton (previously known as Lendlease Retirement Living), is one of Australia’s leading owners and operators of retirement living communities.
Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units who all have one thing in common: we all lead with heart, and we’re committed to creating caring and fun-filled retirement communities.
Our purpose is to create places where communities thrive - not only for our residents, but importantly, for our employees also. We do this through creating safe, secure and connected independent living communities where residents have the choice and opportunity to pursue active and social lifestyles, close to essential services and amenities.
The Role
Set high in the suburb of Belrose, Glenaeon is a vibrant retirement village with panoramic views of the ocean and acres of native bushland, which offers quality amenities, friendly neighbours and a tranquil setting for our residents and their families. Glenaeon comprises both serviced apartments and independent living units (not residential aged care).
Our lovely team at Glenaeon are currently seeking a Village Support Officer to join them on a casual basis. Shifts will involve working afternoon shifts combined with sleepover shifts. Additional assistance will be required for leave coverage - this includes weekend shifts.
Reporting the Assistant Village Manager, your duties will include:

- Assisting with our colourful village events
- Assisting to serve meals & beverages
- Overseeing our community facilities
- Responding to resident enquiries
- Responding to call outs
- Undertaking first aid
- Initiating emergency services where required
- Basic admin tasks
- Conducting welfare checks on residents

About You
- A current First Aid & CPR Certificate (or be willing to obtain)
- The ability to make decisions and remain calm under pressure
- Be well-presented, with a professional and customer-focused approach
- Be motivated and able to take initiative
- Be computer literate, with a basic understanding of how to use Microsoft Office Suite and Applications
- Excellent communication and interpersonal skills, as well as the capacity to work unsupervised.

**Please note**: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with supporting documentation prior to joining. For selected roles, pre-employment medical assessments will also be required prior to any employment offers being made.

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