Repairs & Maintenance Coordinator

**Job no**: 515844
**Work type**: Full time
**Location**: Melbourne - CBD & Inner Suburbs
**Categories**: Store Development

**About Us**

The Sussan Group is home to iconic heritage Australian fashion brands; Sussan, Sportsgirl and Suzanne Grae. Since our humble beginnings in Melbourne in 1939, we've upheld values of fashion excellence and community care. Between our three well-loved brands, we now have over 450 stores and an incredible workforce of over 3000 dedicated team members.

The Sussan Group is proud to be a Certified B Corporation. This certification independently verifies that the Sussan Group meets high standards of performance, accountability, and transparency — not just in environmental factors but in social and governance factors, too.

At The Sussan Group, we’re committed to creating a world where women are driving the change they want to see - both in their wardrobes and their careers.

As a company led and owned by women, we truly understand the transformative power of fashion to uplift and inspire.

**Our Opportunity**

As part of our Group Leasing & Store Development Team, our new Repairs and Maintenance Coordinator will play a key role for our store teams in coordinating repairs and maintenance across our Sussan Group store portfolio. You will be liaising with external service providers to manage approved minor works as well as carry out administration associated with repairs and maintenance.

Maintaining support to stores will require you to be strong communicator as you will be coordinating works and liaising between stores, Business Managers and external trades and stakeholders. You will enjoy building effective relationships internally across the wider business and externally which will support your success across every part of this role.

Additionally, your strong organisational skills, problem solving capabilities and customer focused mindset will be utilised daily to ensure all works are completed within timeframes and budgets.

You will be joining a supportive and collaborative team and have the opportunity to expand and grow your career within this fast paced fashion retail environment.

**Key Responsibilities include**:

- Manage repairs and maintenance requisitions across our Sussan Group store portfolio including all three brands
- Coordinate repair works between stores and external trades as required
- Liaise with stores throughout any works and keep stores updated of progress
- Communicate all store activities to appropriate departments
- Monitor service providers and suppliers for ongoing maintenance contracts
- Obtain and manage quotes; negotiate competitive quotes from various suppliers
- Place and confirm all orders with suppliers
- Reconcile all invoices & accounts, ensuring all works are approved within budget
- Establish and maintain good working relationships with head office, store teams and external contractors and suppliers

**Skills & Experience**:

- Previous administration and customer service experience
- Prior experience within a retail store environment ideal
- Proficiency in Microsoft Office
- Relevant Tertiary Qualifications ideal
- Strong written and verbal communication skills

**Here’s why you should choose a career at The Sussan Group**:
As a Certified B Corporation and best-in-class employer, we're committed to fostering an environment where our team can thrive.
- Join a Certified B Corporation and become a team member of a vibrant, purpose-driven workplace that values both innovation and impact.
- Opportunities for all team members to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP), ethical sourcing, decarbonisation journey and circularity through our Seamless Foundation membership.
- Participate in our long-standing community partnership programs with Breast Cancer Network Australia (BCNA), Women’s Community Shelters and headspace.
- Join a supportive team that values creativity, diversity, growth - and, most importantly, future thinking.

We also offer some amazing benefits, including:

- Free onsite parking at our Cremorne head office
- Generous team member product discount
- Wellness Leave - 2 additional paid days of leave per year to focus on your health and wellbeing
- Discounted private health insurance
- Great team member referral bonus
- Flexible working arrangements
- Career development opportunities

If you’re ready to contribute to the change women want to see, consider a career with The Sussan Group.

The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.

Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.

**Advertised**: 05 Feb 2025 AUS Eastern Daylight Time