Business Development Coordinator

**Company Overview**

Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering - a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields - from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.

Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.

At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization.

Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.

**Why you should grow your career at Jensen Hughes**
- You will work with market-leading clients and have the backing of a leading international firm.
- You'll have support from the leadership team and given flexibility to work where and when you want.
- Flexible working arrangements and Casual Friday.
- Regular monthly social activities and other celebratory occasions.
- Five weeks annual leave and Company paid parental leave.
- Career development and ongoing internal and external learning opportunities.
- Perks, benefits and reward platform - Perkbox.
- Great company culture and benefits.

**Job Overview**

We are looking for a Business Development Coordinator to support our growing business across Australia and New Zealand. The purpose of this role is to act as a true partner to the business and to provide strategic support to key parts of the business. We are looking for someone to support a variety of different teams and help support our positive environment with all our colleagues.

In this role, you will work closely with our Sydney consultancy teams across 6 service lines to facilitate strategic client engagement, re-engage existing customers, and uncover opportunities to cross-sell additional services. You'll play a central role in building a scalable, repeatable business development rhythm within the Sydney team.

For this role, you will be instrumental in our sales success, managing the full sales cycle. This includes:

- Coordinate and schedule client meetings with both current and prospective customers, partnering with technical consultants to ensure relevant expertise is present.
- Support consultants in preparing for client meetings with tailored materials, insights, and capability documentation.
- Identify cross-sell opportunities by recognizing client needs beyond their current service use and introducing relevant internal contacts.
- Maintain an accurate list of clients using only 1-2 services and proactively target them for broader engagement.
- Track all client interactions, opportunities, and outcomes, ensuring visibility into pipeline activity.
- Produce regular reports on BD activity, consultant engagement, meeting outcomes, and cross-sell progress.
- Build strong internal relationships with service line leads and project teams to ensure effective coordination and follow-up.
- Monitor tender platforms for new opportunities

**Requirements and Qualifications**:

- Applicants must have full rights to work in Australia.
- Preferred experience in customer service, direct sales, or solution sales.
- Experience with client communication and resolving client issues.
- A collaborative spirit and the ability to work effectively with diverse teams.
- Experience with database management and the sales process.

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The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CC