Communications Manager

**Communications Manager - RBS Corporate Affairs**

**See yourself in the team**:
Marketing and Corporate Affairs (MCA) is responsible for delivering an integrated and consistent approach to the Group’s marketing, brand, external and internal affairs, communications and sustainability.

The Corporate Affairs team purpose is to earn trust by building advocacy. We do this through renewing our brand and reputation with our stakeholders, engaging internal and external stakeholders to inspire advocacy and deliver trusted insights to inform decisions. This will achieve our Corporate Affairs ambition to champion a purpose-led CBA.

The Retail Banking Services (RBS) Corporate Affairs Team supports the Group Executive RBS and their leadership team with communications counsel and tactical support to deliver engaging internal and external communications. This work helps the bank deliver on its strategy and build strong relationships with key stakeholders.

**Do work that matters**:
As a Communications Manager, Corporate Affairs for RBS (RBS CA), you will contribute to the delivery of our RBS Corporate Affairs strategic priorities.

Your role will focus on creating compelling narratives, campaigns and strategies that support RBS employee engagement. You will also have the opportunity to work as part of the broader RBS CA team on proactive, reactive and issues-based internal and external communications with the potential to impact CBA’s reputation.

Your responsibilities will include:

- Develop and execute effective internal communication strategies and campaigns to support RBS employee engagement and CBA’s purpose ‘Building a brighter future for all’.
- Craft compelling written leadership communication and take a leading role in planning and executing employee events to ensure alignment and effectiveness of senior leader face-to-face communication and engagement opportunities.
- Manage key internal communication channels and measure their effectiveness through a range of mechanisms.
- Contribute to Corporate Affairs issues management and proactive communication opportunities, and coordinating responses and actions, in collaboration with Marketing and across Corporate Affairs
- Develop creative assets for channels including earned and owned media, social media and internal channels to support broader campaigns
- Build close working relationships with teams across Corporate Affairs and MCA to align communication on RBS and Group-wide campaigns to drive greater impact.
- Have a keen sense for potential risk and reputational issues and effectively manage risk as it relates to your role.

**We’re interested in people who have**:

- At least 4 years’ experience in Marketing/Corporate Affairs or an equivalent role in either in-house or PR agency.
- A passion for delivering effective communications, be results-orientated, and able to contribute to and execute strategic programs of work and tactical activities
- Proven written communication skills, you will have media relations experience as well as a sound knowledge of internal channels, with a keen interest and knowledge of public affairs
- An ability to thrive in fast-paced environments
- Experience in financial services will be highly regarded either through agency or in house. You will need knowledge and experience in dealing with financial and consumer media, and have experience in preparing briefing materials for issues management.
- A risk mindset - all CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

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Advertising End Date: 17/11/2024