Operations Support

2 weeks ago

Chambers Flat, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.
- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

**About the Role**

Due to the continued growth of our Ingenia Lifestyle Communities, we have an exciting opportunity for an Operations Support role to join our team. This role will support our Community based teams in administration tasks, assistance with events, relief support in the absence of the Assistant Community Manager or Receptionists, and general day to day duties in a community.

This is a **multi-site role** that will provide operational support for communities in Logan, Beaudesert, Sunshine Coast and Brisbane. As an Operations Support, you will provide a high level of customer service that supports our community-based teams and residents. Ingenia Lifestyle Communities are a collection of unique communities in nature rich locations, designed for our residents to stop waiting and start living

**_This role will require you to have your own vehicle when travelling across sites. A car allowance is provided._**

**Responsibilities**
- Support the community-based teams in administrative tasks
- Assist in the hosting of and planning of events for residents to enjoy
- Engage with residents as a point of contact for feedback and queries
- Conduct inductions for new residents entering the community
- Assist with support in selling of pre-loved homes for sale
- Provide leave coverage for Assistant Community Managers and Reception team members
- Support the Area Manager with special projects as required
- Take charge of standardisation across the Lifestyle portfolio

**About You**
- Great customer service skills teamed with a positive attitude and a strong attention to detail
- Demonstrated experience in an administrative role
- Confident and proficient in dealing with challenging conversations
- Problem solver with a keen eye for detail
- Driver's Licence
- Effective time management skills
- Police Check

**Culture and Benefits**

Providing an exceptional service to our residents is one of the most important factors for the success of our business. For the successful applicant, we can offer:

- Rewarding and challenging opportunities
- Excellent discounts at Ingenia Holiday Parks
- Employee reward and recognition programme
- Monday - Friday role

**Culture and Benefits

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