Customer Service

4 days ago


Wetherill Park, Australia Australian Lifting Centre Full time

Australian Lifting Centre is a leading wholesaler in the lifting and rigging industry. We have branches nationally and are seeking a customer service officer to look after sales and administration in our busy Wetherill Park Office.

The purpose of this role is to fulfil customer’s requirements starting from customer inquiry to after sales service, making Customer Service preferred & reliable for our customers and to build up professional relationships with both internal and external customers using a variety of effective communication channels.

Some of the tasks will include:

- Providing professional order placement and fulfillment for customers
- Providing after sales service to customers including technical information & support as required & requested
- Management & release of backorders
- Liaise with warehouse / dispatch team re order status
- Communicate order status
- Support Promotional activities and programmes
- Organise & implement specialised orders & requests for regional customers
- Feedback market intelligence & information gained to Branch Manager
- Technical Support
- Administration

The following skills are desired:

- Previous customer service / liaison experience & skills
- Excellent telephone manner
- Excellent communication skills - written & oral
- Good interpersonal skills for handling customers & internal staff
- Medium level of Computer literacy
- Minimum education level attained - School certificate
- High attention to detail
- Team player
- Experience in the Lifting Industry
- Good technical understanding of Lifting products and their operating limits

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00 - $60,000.00 per year

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Work Location: In person


  • Customer Service

    4 days ago


    Wetherill Park, Australia HR Ambassador Full time

    **Start ASAP l Permanent**: - **Join a growing team**: - **Onsite parking** Our client is a nationally recognised household name that has been in the industry for 60 years. With over 50+ stores across Australia and New Zealand, our client is believed to be an expert in luxury furniture design. Due to rapid growth a new and exciting opportunity has become...

  • Customer Service

    2 weeks ago


    Wetherill Park, Australia A&J AUSTRALIA Full time

    **About us**: We design manufactures, markets rigid plastic for the chemical, food and oil industries. We are also a member of APPMA, and our customising includes the integrated design of packaging components, complete finish product services. In the past 20 years, we supplied high quality, satisfaction goods and services across Australia as well as...

  • Customer Service

    2 weeks ago


    Wetherill Park, Australia A&J AUSTRALIA Full time

    **About us**: We design manufactures, markets rigid plastic for the chemical, food and oil industries. We are also a member of APPMA, and our customising includes the integrated design of packaging components, complete finish product services. In the past 20 years, we supplied high quality, satisfaction goods and services across Australia as well as...

  • Customer Service

    2 weeks ago


    Wetherill Park, Australia A&J AUSTRALIA Full time

    **About us**: We design manufactures, markets rigid plastic for the chemical, food and oil industries. We are also a member of APPMA, and our customising includes the integrated design of packaging components, complete finish product services. In the past 20 years, we supplied high quality, satisfaction goods and services across Australia as well as...

  • Customer Service

    2 weeks ago


    Wetherill Park, Australia STAUFF Corporation Pty Ltd Full time $65,000 - $85,000 per year

    Salary + guaranteed profit share + Christmas bonus + leave loading + other leaveStable employer - permanent position (Monday - Friday)Great team environment - with ongoing training and developmentSTAUFF Corporation has been a trusted name in the Australian Fluid Power industry since 1976. With branches across Australia and a national network of partners, we...


  • Wetherill Park, Australia HR Ambassador Full time

    **Immediate Start**: - **Monday - Friday (Day shift)**: - **Growing team** Our client is a leader in the **furniture industry** and is looking for an experienced **Dispatch Officer **with exceptional **customer service **skills. **Key Responsibilities;** - Answering enquiries from customers and internal staff regarding delivery issues - Provide...


  • Wetherill Park, Australia HR Ambassador Full time

    **Immediate Start**: - **Monday - Friday (Day shift)**: - **Wetherill Park** Our client is a leader in the **furniture industry** and is looking for an experienced **Dispatch Officer **with exceptional **customer service **skills. **Key details;** - Answering enquiries from customers and internal staff regarding delivery issues - Provide knowledgeable,...


  • Wetherill Park, Australia HR Ambassador Full time

    **Start ASAP**: - **Join a growing team**: - **Onsite parking** Our client is a nationally recognised household name that has been in the industry for 60 years. With over 50+ stores across Australia and New Zealand, our client is believed to be an expert in luxury furniture design. Due to rapid growth a new and exciting opportunity has become available...


  • Wetherill Park, Australia HR Ambassador Full time

    **Job description** Our client is a leader in the **furniture industry** and is looking for an experienced **Customer Service Officer **with exceptional **customer service **skills. **The role will include but not limited to the following**: - Answering enquiries from customers and internal staff regarding delivery issues - Provide knowledgeable,...


  • Wetherill Park, Australia Protech Warehousing & Manufacturing Full time

    Are you passionate about delivering top-notch customer service? Do you have a knack for resolving complex issues and leading teams to success? If so, we have the perfect opportunity for you! As our **Customer Service Supervisor - Escalations**, you will oversee our dedicated escalations team, ensuring that customer concerns are resolved to company...