Performance Analyst

6 days ago

Melbourne, Australia TAL Full time

Company Description

Welcome to This Australian Life.

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent.

We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart. Why not see where we can go?

**Job Description**:
The Performance Analyst - Incentives is accountable for the success and running of the incentives models and framework across Direct, Lifebroker and Retail, and ensuring appropriate governance is displayed to ensure adherence to agreed policies, and variance or risk is addressed and escalated, or appropriate approval is obtained. The Performance Analyst will work in collaboration with sales leaders and operational support teams across Direct, Consumer & Comparison and Retail to ensure timely and accurate payment of incentives for each group. The Performance Analyst will provide insight into incentive results to ensure mitigation and remedial plans can be created to minimise revenue loss, through regular reporting on trending across all groups.

In this role you will:

- Deliver incentives administration, governance, target setting, running of the models.
- Partner with internal department stakeholders to maximise lead sources and campaigns.
- Ensure activities are aligned to TAL’s customer-centric strategy and principles.
- Payroll and incentives processing and governance.
- Deliver incentive performance analysis for performance with standardised monthly reporting.

**Qualifications**:
To be successful in this role you will have,
- Reporting & Analytical skills.
- An understanding of financials and business performance affecting revenue bottom-line.
- Computer literacy: Excel, PowerPoint, Word, SQL.
- Experience in product, sales or marketing management is essential.
- Proven experience in target planning, performance management, budgeting and profit responsibility.
- Experience in call centre operations.
- Experience in Financial Services or other Service based organisation is desirable.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

Additional Information

Work is a big part of this Australian life, and we work hard to make it one of the best parts. We don’t just say it; we do it. We offer a workplace that’s inclusive and flexible, supporting our people with options that let them make the most of their careers.

We know the value of having different people from all walks of life, with varied points of view and attributes regardless of their age, ethnicity, religion, sexual orientation, gender identity, intersex status or any disabilities they might be living with. We strive for a diverse and inclusive workplace where a sense of belonging encourages people to bring their full selves to work.

LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

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