Coordination Manager

18 hours ago

Malaga, Australia Invocare Full time

InvoCare is a leader in the funeral industry. We currently operate over 300 funeral locations, 17 cemeteries, and 29 crematoria throughout Australia, New Zealand, and Singapore, and we are growing.

We currently require a Coordination and Logistics Manager in our shared service operations centre. In this role, you will lead and coach the coordination and logistics teams to create and drive excellence in booking, scheduling, and resource allocation.

This role will require a flexible and proactive approach to identify and work collaboratively on solutions that ensure effective coordination, allocation, resourcing, and bookings to support our Arranger Conductors in driving quality outcomes for families.

**As the Coordination and Logistics Manager, you will be responsible for**:

- Oversee the coordination of people, equipment, and resources to ensure they are in line with designated brand standards.
- Manage the allocation of resources for Arrangers and families by ensuring the effective allocation of staff, vehicles, facilities, and administration in accordance with InvoCare policies, procedures, and quality standards
- Provide exceptional customer service with external and internal customers to support outcomes by responding flexibly to match client needs and special requests with available resources to carry out service innovations as instructed by customers.
- Managing legal and administrative documents, including daily work schedules and funeral paperwork in accordance with InvoCare policies and procedures.
- Respond appropriately to requests, concerns, complaints, and unforeseen circumstances
- Coach team members in process and procedure and facilitate change management during technology or process transitions

**About you**:

- Strong background and experience in logistics, resource allocation, and coordination of resources to optimize bookings and service outcomes
- Previous experience working with Oracle and cloud-based rostering systems
- Experience in a service-driven organisation
- Intermediate skills in all Microsoft Office products and internal programs
- Effectively manage time, prioritise work, multi-task, and delegate as required.
- Ability to analyse, multi-task, and manage various resourcing elements and logístical procedures simultaneously
- Current unrestricted driver’s license
- Be at ease with death, the expression of grief, and handling deceased people
- Excellent written and verbal communication skills
- Leadership, conflict resolution, critical thinking, and problem-solving skills
- Understand all coordination, transfer, funeral, and resourcing functions

**Benefits of joining InvoCare**:
You may not have considered this industry before, but we provide vital services to families to assist them in celebrating the lives of their loved ones in a way that they would have wanted.

The benefits you can receive include:

- Reward and recognition programs
- Tailored induction and training programs
- Well-designed locations with the latest facilities to assist in providing an exceptional client-family experience
- Networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access to our Employee Assist Program

**How to Apply**:

  • Coordinator

    1 week ago

    Malaga, Australia Invocare Full time

    **Have you considered a career helping people and families through a difficult time in their life?** InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing. As a Funeral Coordinator you will be responsible for...

  • Coordinator

    1 week ago

    Malaga, Australia Officeworks Full time

    **Title**:Coordinator**: - Location: Malaga, Western Australia, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative. Inspiring. With...

  • Coordinator

    1 week ago

    Malaga, Australia Officeworks Full time

    **Title**:Coordinator**: - Location: Malaga, Western Australia, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative. Inspiring. With...

  • Sales Coordinator

    5 days ago

    Malaga, Australia Linde Material Handling Pty. Ltd. Full time

    Linde Material Handling is a major participant in the Material Handling industry in Australia since 1971 and now a part of the global KION Group. We’re built on a strong foundation by delivering expert service and product solutions to our customers. We believe that our success is the result of the skills and commitment from our team members. We have an...

  • Sales Coordinator

    7 days ago

    Malaga, Australia Linde Material Handling Full time

    Linde Material Handling is a major participant in the Material Handling industry in Australia since 1971 and now a part of the global KION Group. We’re built on a strong foundation by delivering expert service and product solutions to our customers. We believe that our success is the result of the skills and commitment from our team members. We have an...

  • Hse Coordinator

    1 week ago

    Malaga, Australia Rexroth Full time

    Company Description Bosch Rexroth is an international manufacturer and supplier of hydraulic components, power units and systems to all facets of the mining and industrial sectors. Due to the expansion of our business, we have a vacancy in our Kings Park, NSW facility. A career with Bosch Rexroth offers a self-motivated and enthusiastic person a range of...

  • Transport and Administration Coordinator

    1 week ago

    Malaga, Australia Linde Material Handling Pty. Ltd. Full time

    Linde Material Handling is a major participant in the Material Handling industry in Australia since 1971 and now part of the global KION Group. We’re built on a strong foundation by delivering expert service and product solutions to our customers. We believe that our success is the result of the skills and commitment from our team members. We have a newly...

  • Administration Coordinator

    3 days ago

    Malaga, Australia Malaga Pit Inspections Full time

    We are a busy vehicle inspection station, working on behalf of the Department of Transport. Our Administration Coordinator is the first point of contact for our busy Vehicle Inspection Station. You will have a professional demeanor, a high level of customer service and will be responsible for the efficient flow of work through business on a daily basis. -...

  • Marketing Coordinator

    3 days ago

    Malaga, Australia Itch Full time

    Global company | National role! - Career growth potential! - Established for over three decades! **WHY YOU WANT THIS ROLE** Do you want to turn up, produce quality content and work with the salt of the earth type of people? The WA office may be small, but they are passionate about the work they do and are excited to welcome an innovative creative to join...

  • Service Coordinator

    3 days ago

    Malaga, Australia Lotus Commercial Full time

    Lotus Commercial is growing and looking for a service co-ordinator with administration experience to join our team. Based at Malaga this is an exciting opportunity for someone that has previous service coordination and scheduling experience, has a keen eye for detail, great communication and customer service skills. The position will report to the WA...