Accounts Receivable Officer

**About us**

You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.

We’re proudly Australian-owned, with a long history of supporting customers to deliver major projects, and an exciting future focused on digital transformation, sustainability, and growth.

At Coates, we understand that we’re nothing without great people. So, you don’t just work for us, we work for you. We’re here to support and equip you with great training and development, flexible work options, and a positive team environment to help you build your career from the ground up or take it to the next level.

**Your new role awaits**

Working within our Finance division and reporting directly to the Account Receivables Admin Manager, this position presents an opportunity to assume multi-functional responsibilities, working across a variety of AR functions within our **Risk and Recoveries Team**.

You will primarily focus on managing a portfolio of bad debts, to manage debt recovery in line with agreed legislation and company processes.

**A typical day will include**
- Taking all steps to ensure the company’s cash flow is maximised and risk minimised
- Actively managing AR disputes and delinquent accounts
- Liaising with preferred debt collection agencies and ensuring they are following agreed insolvency processes
- Building strong relationships with internal stakeholders and maintaining high levels of communication regarding recovery of bad debts
- Providing recommendations for changes to work policies and procedures to minimise the risk faced by Coates
- Actively contributing to broader team objectives and assisting with other specialist portfolios within the Risk and Recoveries Team as required
- Actively participating in cross-department work groups targeting specific areas for improvement

**What you’ll bring to the role**
- Prior Accounts Receivables experience
- Debt collection experience is highly regarded, in particular, an understanding of insolvency processes
- Experience working with debt collections agencies is also highly regarded
- Excellent written and verbal communication skills and willingness to liaise with internal and external customers
- Comfortable working in a fast-paced environment - you excel under pressure and your time management skills are top notch
- A team spirit and flexibility to assist your colleagues in managing other specialist portfolios
- Certificate IV or Diploma in Credit Management desired but not essential

**What you’ll get in return**

As part of our team, you’ll enjoy a range of perks and benefits including:

- Salary in line with YOUR experience and skills
- Permanent contract
- Full-time Monday to Friday
- Hybrid working options - 2 days WFH each week
- Training and development to help build your career and equip you for success.
- Purchased extra leave program if you want some more time to do the things you love
- Employee Assistance Program (EAP) for professional and confidential counselling and support
- Volunteering opportunities through the Coates Foundation so you can connect to your community

**Why Coates?**

At Coates, we know that people, organisations, and communities thrive when everyone feels valued and included. So, we’re proud to be implementing our second Reconciliation Action Plan (RAP) and working to continually improve gender representation and the development of our future female leaders via our annual LEAP program.

Safety always comes first at Coates. Our safety-driven processes and policies aim to ensure all stakeholders go to work and return home safely to their families and communities.

And to deliver on our wider people and planet responsibilities, we’re committed to achieving net-zero greenhouse gas emissions and supporting our national charities and local communities through the Coates Foundation.

Curious about what it’s like to work at Coates? To learn more, visit and read our employees’ stories on LinkedIn.

**Ready to apply?**

Diversity and inclusion are at the heart of our culture. We’re committed to continually increasing the diversity of our workforce, including leadership levels. We actively encourage all people to apply.

**Coates. **Equipped for you