Administration Officer

An excellent opportunity for an Administration Officer, in Ashwood. At MAACG, we are devoted to creating a warm and friendly environment for staff and residents.

**Travel the Journey with Us**

Join our friendly and supportive team that embraces a collaborative approach to Resident care. We believe in working together as a team, sharing knowledge and experiences, and supporting each other along the way. Together, we can make a real difference in the lives of our residents.

We are a family-owned and operated healthcare organisation, and we treat our employees like family. Experience the warmth and camaraderie that comes from working in a close-knit environment where you'll be appreciated and supported.

**Key Accountabilities/Responsibilities**:

- Reception duties including; answering the telephone, meeting and greeting visitors, family members and contractors.
- Provide administrative support to the manager.
- Onboarding of staff members.
- Diary management as required.
- Update registers and maintain data directories.
- Maintain a tidy, well-stocked functioning office.
- Ad-hoc duties related to the position and to the ongoing service needs as required.

**What you will bring**:

- Strong Microsoft Office Suite skills including; Outlook, Word, Excel, Teams.
- Great record and data management skills.
- Solid and confident communications skills to handle all stakeholders, including staff, family members and visitors, contractors, subcontractors, and residents.
- Mature-minded and experienced, capable of handling (at times) difficult clients
- Collaborative and adaptable approach to prioritising your work and meeting deadlines.
- Well-developed problem-solving skills.
- Attention to detail with analytical tendencies.
- You describe yourself as competent, motivated, adaptable, and able to work in a fast paced environment.

**Why Join Us?**
- Supportive Team Environment - Join a collaborative team where your skills are valued, and you’ll receive the support needed to excel.
- Varied and Engaging Role - Enjoy a dynamic mix of administrative tasks, customer service and problem-solving in a fast-paced setting.
- Opportunities for Growth - Be part of an organization that values professional development and career progression.

**Our Values**

Unified by our commitment to providing superior care, our values see our diverse team collaborate to deliver on our promise to our residents:

- Compassion: generous spirit, welcoming hospitality, connect.
- Integrity: honest, trustworthy and ethical in all that we do.
- Dignity: True worth of every individual.
- Diversity: Value uniqueness of each person.
- Accountable: we are accountable of all actions and outcomes to residents, their carers families and those who fund, govern and support us.
- Family: it is in how we think, behave and talk. It is reflected in the environments and experiences we create.
- Respect: We promote care, compassion and consideration with residents, their carers, families and each other.