System Analyst

**Req ID**: 96701
**Department**: Tech ANZx
**Division**: Technology
**Location**: Melbourne
About Us
At ANZ Plus, we’re redefining banking for the future. As a leading bank in Australia, we leverage innovative working methods and design thinking to enhance our customers’ financial well-being. We’re 100% cloud-based, primarily writing our code in Go, and deploying to production daily. Join us to work in an engineering-led culture focused on continuous improvement and skill development.
**Join Our Rewards Team**:
The newly established Rewards Value Stream under Innovation, Partnerships, and Design is dedicated to creating products and services that help Australians on their way to Financial Well Being matching customers’ needs and help with their life’s key moments. We collaborate with strategic partners across various sectors, including Cash Rewards, Data Platforms and Artificial Intelligence, to deliver exceptional value to our customers.
This is your chance to work on greenfield projects that leverages advanced technologies to shape our next-gen digital banking platform. At ANZ, the customer is at the center of everything we do. We work in cross-functional agile delivery squads, enabling us to build and deliver a suite of highly engaging digital features within ANZ Plus. Additionally, you will have opportunities to develop shared capabilities that support projects across the wider ANZ group.
About the Role
As a System Analyst working within Innovation, Partnership and Design stream, you will be responsible for the elicitation, refinement and maintenance of a technical backlog of work for the Rewards engineering team which is focused on assisting our customers with their Financial Wellbeing.
As part of this role, you will be the bridge between the business and engineering teams, You will learn and understand how to resolve complex technical and business requirements and translate them for different stakeholders and audiences.
ANZ Plus is a fast-paced software engineering setting, and this role will require you to move at pace with product owners, engineers, architects, and testers to collaborate and drive capabilities across different areas of the business.
What will your day look like?
Collaborate and shape our technology in a squad to design, build, enhance, and run services that deliver unique value to our customers across their banking products.
Create well-engineered solutions, ensuring high-quality end-to-end feature delivery. Owing the full lifecycle of services as part of the team.
Drive technical excellence by implementing best practices throughout the
development process and improving standards
Cultivate a culture of innovation and continuous improvement, fostering mentorship
and knowledge sharing within the team.
Collaborate closely with teammates on automated testing, deployments, and
monitoring to ensure smooth releases and optimal system performance.
Focus on solving problems with your squad mates, utilising asynchronous communication through tools like Slack and GitHub, supplemented with face-to-face interactions.
What will you bring?
**Passion for Technology**: You stay abreast of the latest developments and care deeply about creating well-engineered solutions with the ability to quickly grasp new tools, systems, and concepts.
**Requirements Gathering & Analysis**: Engage stakeholders to identify business needs, translate them into clear, actionable requirements, and ensure alignment across teams throughout the project lifecycle.
**Documentation & Communication**: Produce high-quality documentation and act as a bridge between business and technical teams, ensuring clarity, traceability, and smooth collaboration and take pride in your work.
**Self-Starter Mindset**: You're proactive, reliable, and comfortable working independently to meet shared goals.
**System Thinking**: You understand how complex backend systems work together and can map out how changes impact the bigger picture.
**Agile Experience**: You’ve worked hands-on in agile, cross-functional teams, and understand how to contribute in fast-paced environments.
**End-to-End Delivery**: You’ve supported full project lifecycles—from requirements through to implementation—on complex system initiatives.
**Communication Skills**: You can clearly explain technical details to both technical and non-technical audiences, and present ideas with confidence.
**Quick Learner**: You pick up new information quickly and enjoy sharing your knowledge with others.
**Strong Analytical Skills**: You approach problems methodically, leveraging structured thinking, workflow modelling, and data to drive decisions.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a dive