
Customer Service Consultant
6 days ago
**About us**
As part of a global company, Tunstall is the market leader of telecare solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice. Our Australian and New Zealand teams provide support and assistance at the press of a button, delivering peace of mind and reassurance to clients and their families with our emergency medical devices and 24/7 call centre support.
**What there is**
- That feel-good feeling to help people who need it
- Great training and onboarding to the team
- Amazing and supportive leaders
- Secure a **full-time role**that is worked during business hours
- Hybrid working opportunities for the right people who have suitable home equipment (once fully trained)
**Responsibilities**
- Ascertain the nature of client requests and address them accordingly
- Process installations of new medical alarm units and devices that are connected to our Emergency Response Centre
- Respond to new and current client telephone calls and online enquires
- Provide first-level fault support troubleshooting to clients experiencing alarm issues
- Recommend the most suitable products, explaining how they work to existing and new clients
- Update client database to ensure that information is correct
- Data entry
- Engaging 'people person' with the ability to demonstrate empathy and patience
- Proven experience in customer service or sales
- Excellent resilience and listening skills
- Ability to think on your feet and make decisions
- Computer literate with the ability to pick up new systems quickly
- Superb phone manner and attention to detail with written communications
- Have a positive, team-player mindset
**Diversity & Inclusion**
We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. At Tunstall, you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. Each Tunstall colleague has a superpower they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team. We encourage Aboriginal and Torres Strait Islander people to apply.
-
Customer Success Consultant
2 weeks ago
Eagle Farm, Australia Cox Automotive Australia Full time**About Cox Automotive** Cox Automotive is the world’s largest automotive service organisation, transforming the way the world buys, sells, owns and uses vehicles. As part of the Cox family of businesses, we have been making our mark since 1898 by building and evolving world-class businesses, helping over 40,000 clients across five continents and bringing...
-
Customer Service Consultant
5 days ago
Eagle Farm, Australia Tunstall APAC Full time**About us** As part of a global company, Tunstall is the market leader of telecare solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live safely in the place of their choice. Our Australian and New Zealand teams provide support and assistance at the press of a button,...
-
Customer Service Consultant
17 hours ago
Eagle Farm, Australia Tunstall APAC Full time**About us** As part of a global company, Tunstall Healthcare is the market leader of telecare and telehealth solutions. Tunstall's assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live in their own home. Our Australian and New Zealand teams provide support and assistance at the press of a...
-
Customer Service Consultant
4 days ago
Warwick Farm, Australia Peter Warren Automotive Holdings Full time**Peter Warren Automotive Holdings** is one of Australia's largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. We represent some of the finest vehicle brands and offer a complete range of services, including expert...
-
Customer Service Officer
2 weeks ago
Eagle Farm, Australia Capboon Pty Ltd Full timeWe are seeking a highly-motivated Customer Service Officer to join our family owned and operated car rental company based in Eagle Farm. This role will suit someone with some experience in customer service who enjoys interacting with the general public and is dedicated to ensuring our customers always have a fantastic experience when hiring from us. About...
-
Customer Service Officer
2 weeks ago
Eagle Farm, Australia AMA Group Non-Drive Full timePermanent position, Monday to Friday - get your weekends back! - Join an automotive industry leader! Great team culture. - Grow your customer service career in the Automotive industry Be part of something bigger — One of the largest collision repair workshops in the Southern Hemisphere. Gemini Eagle Farm in Pinkenba (15 min. from Brisbane CBD) is a...
-
Customer Service Officer
5 days ago
Eagle Farm, Australia BlueScope Full time**Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...
-
Customer Service Assistant
2 weeks ago
Eagle Farm, Australia Videopro Full time**Customer Service Assistant** Videopro is the leading designer and retailer of Audio-Visual solutions. We empower our clients to collaborate, work smarter and focus on doing what they do best through technology and service. Our clients include many of the most prestigious public and private organisations in Australia, and we are among the top private...
-
Customer Service Officer
1 week ago
Eagle Farm, Australia AMA Collision Full timePermanent, full-time position, Monday to Friday - Join a leader in the collision repair industry - Large, supportive team and welcoming culture Be part of something bigger — One of the largest collision repair workshops in the Southern Hemisphere. Gemini Eagle Farm in Pinkenba (15 min. from Brisbane CBD) is a spacious shop with a modern fit-out,...
-
Customer Service Officer
2 weeks ago
Eagle Farm, Australia AMA Group Non-Drive Full timeLocated in Pinkenba. Central location from the Brisbane CBD - Be part of a national company with 150+ locations - Permanent position, Monday to Friday Be part of something bigger — One of the largest collision repair workshops in the Southern Hemisphere. Gemini Eagle Farm in Pinkenba (15 min. from Brisbane CBD) is a spacious shop with a modern fit-out,...