Graduate Operations Support Specialist

2 weeks ago


Sydney Central Business District, Australia HAYS Full time

Graduate Opportunity - Software Support - Career Progression - Sydney Based

**Your new company**
This company is a multi-award-winning cloud communication company and a leading provider of intelligent and secure business mobile messaging software solutions for enterprises and governments worldwide. With explosive global exposure and growth in recent years as a direct result of the continued focus on global enterprise customer needs, the company has expanded and needs more experts. You will be working on the development support team, providing first level support, writing scripts and fixing bug issues for customers.

**Your new role**
- Monitor and maintain RHEL systems.
- Provide customer support in a secondary/third support role as required.
- Provide Scripting and code fixes for software
- Provide communication on major service outages/escalation issues and opportunities.
- Coordinate planned changes with customer service, change management and operations.

**What you'll need to succeed**

***
- Must have PR or Australian Citizen
- Recent IT or Computer Science Degree
- Knowledge of Enterprise Linux - Red Hat (or SUSE, UBUNTU)
- Experience in shell scripting (BASH or Perl/Python)
- Write proficient SQL scripts

**What you'll get in return**
- Competitive salary package
- Development opportunities and Career progression
- Hybrid working
- A friendly work environment working alongside a high-quality team

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2710710


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